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Mayank Singhal Location
Noida, UP, IN
Mayank Singhal Work
Head of Operations and Customer Success - CoE @ (April 2024 - Present)
AVP - Delivery at Coforge @ (November 2020 - April 2024)
Delivery Leader - Application Production Services @ (January 2018 - November 2020)
Head - Global Product Support @ (September 2015 - January 2018)
Senior Principal Consultant @ (February 2011 - September 2015)
Team Lead @ (July 2007 - February 2011)
Technical Support Engineer @ Info Edge India Ltd
Technical Support Officer @ (October 2005 - June 2006)
Mayank Singhal Education
Office of Government Commerce (OGC)
ITIL v3
2012-2012
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration (M.B.A.) (Finance)
2003-2006
Manipal Academy of Higher Education
B.I.T. (Information Technology)
1999-2002
NCS
Mayank Singhal Skills
Project Management
Business Analysis
Training
Team Leadership
Customer Service
Integration
MIS
Team Management
Management
Requirements Analysis
Telecommunications
Software Project Management
SDLC
ITIL
Leadership
Service Delivery
Vendor Management
IT Service Management
Offshore Resource Management
Release Management
Production Support
Change Management
Customer Engagement
Technical Support
Applications Support
Mayank Singhal Summary
Mayank Singhal, based in Noida, UP, IN, is currently a Head of Operations and Customer Success - CoE at FCM Travel India. Mayank Singhal brings experience from previous roles at Coforge, Genpact Headstrong Capital Markets and CitiXsys - iVend Retail. Mayank Singhal holds a 2012 - 2012 ITIL v3 @ Office of Government Commerce (OGC). With a robust skill set that includes Project Management, Business Analysis, Training, Team Leadership, Customer Service and more. Mayank Singhal has 2 emails on RocketReach.
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