Maya Apana Email
Director of Operations, Invigilation, Bookings and Operational Insights, Support and Exam Set-up @ TestReach
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Maya Apana Location
- County Dublin, Ireland
Maya Apana Work
- Director of Operations, Invigilation, Bookings and Operational Insights, Support and Exam Set-up @ (December 2021 - Present)
- Senior Operations Manager @ (June 2024 - June 2025)
- Operations Manager @ (February 2023 - June 2024)
- Operations Manager @ (January 2022 - February 2023)
- Bookings Manager @ (May 2021 - December 2021)
- Owner @ PROPERTY CONCIERGE (September 2017 - Present)
- Director of Front Office @ (September 2015 - October 2017)
- Director of Housekeeping @ (November 2013 - September 2015)
- Assistant Director, Housekeeping @ (February 2008 - November 2013)
- Housekeeping Manager @ (October 2006 - February 2008)
- Director of Front Office @ THE FAIRMONT ROYAL YORK HOTEL (September 2015 - September 2017)
- Director of Housekeeping @ THE FAIRMONT ROYAL YORK HOTEL (November 2013 - September 2015)
- Assistant Executive Housekeeper @ THE FAIRMONT ROYAL YORK HOTEL (February 2008 - May 2010)
- Legal Assistant @ Law Offices of Diane L. Ho (March 2005 - October 2006)
Maya Apana Education
- University of Hawai‘i System
Bachelor of Arts (B.A.) (Political Science and Government)
1994-2000 - University of Hawai‘i System
Bachelor of Science - BS (Biology, General)
1994-1999 - University of Hawaii
Biology (General)
- University of Hawaii
Political Science and Government
- Cornell University
Peace Studies and Conflict Resolution
- Gallup
Strengths Coach
Maya Apana Skills
- Aircall Cloud Call Center
- Amazon Web Services (AWS)
- Analytical Skills
- Artificial Intelligence (AI)
- Award
- Bookings
- Budgeting & Forecasting
- Business Analysis
- Business Transformation
- Change Management
- Coaching
- Communication
- Customer Experience Transformation
- Customer Insight
- Customer Service
- Customer Service Management
- Data-driven Decision Making
- Demand Forecasting
- Dynamic Pricing
- Economic Growth
- End-to-End Project Management
- Gallup Strengths Coach
- Global Cross-Functional Team Leadership
- Guest Experience
- Guest Satisfaction
- Health & Safety Legislation
- High Performance Teams
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hotel Management
- Hotels
- Human Resources Information Systems (HRIS)
- Intercom
- Jira
- Key Performance Indicators
- Leadership
- Management
- Negotiation
- Operational Efficiency
- Operational Excellence
- Operational Strategy
- Operations Directors
- Operations Improvement
- Operations Management
- Operations Support
- Optimization Strategies
- Oral Communication
- Organization Skills
- Organizational Strategy
- Performance Improvement
- Planning
- Problem Solving
- Process Improvement
- Process Improvement Projects
- Process Optimization (Manufacturing)
- Process Redesign
- Product Evaluations
- Redesigning
- Reducing Operating Costs
- Requirements Analysis
- Resorts
- Revenue Enhancement
- Rooms Division
- Scorebuddy
- Selection Systems
- Service Delivery
- Service Standards
- Staffing Models
- Standard Operating Procedure (SOP)
- Strategic Leadership
- Strategic Planning
- Team Leadership
- Teamwork
- Training
- UKG
- Vendor Management
- Workforce Management
- Zendesk
Maya Apana Summary
- Maya Apana, based in County Dublin, Ireland, is currently a Director of Operations, Invigilation, Bookings and Operational Insights, Support and Exam Set-up at TestReach. Maya Apana brings experience from previous roles at TestReach. Maya Apana holds a 1994 - 2000 Bachelor of Arts (B.A.) in Political Science and Government @ University of Hawai‘i System. With a robust skill set that includes Aircall Cloud Call Center, Amazon Web Services (AWS), Analytical Skills, Artificial Intelligence (AI), Award and more. Maya Apana has 1 emails on RocketReach.
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