May Ow Email & Phone Number
Assistant Director, Customer Experience @ SPTel Pte Ltd
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May Ow Location
- Singapore
May Ow Work
- 2018 -now Assistant Director, Customer Experience @
- 2015 -2018 Associate Director @
- 2005 -2015 Senior Customer Care Manager @
- 1999 -2005 Customer Service Executive @
May Ow Education
- CQUniversity
May Ow Skills
- Pre-sales
- Change Management
- Customer Engagement
- Team Leadership
- Project Management
- Mobile Devices
- Contact Center Operations
- Call Centers
- Vendor Management
- Call Center
- CTI
- Customer Experience Management
- Sla
- Contact Centers
- Service Delivery
- Employee Engagement
- IT Service Management
- Workforce Management
- Account Management
- BPO
- Customer Service Management
- CRM
- Business Development
- Service Quality
- Outsourcing
- Customer Service
- Performance Management
- Avaya
- Process Improvement
- Telecommunications
- Managed Services
- IVR
- Business Analysis
- Telephony
- Program Management
- Technical Support
- Unified Communications
- Talent Acquisition
- Customer Retention
- Solution Selling
- Solution Architecture
- Service Management
- VoIP
- Team Management
- Contact Center Management
- Customer Experience
- Customer Satisfaction
- ITIL
- Coaching
- Business Process Improvement
- Pre Sales
May Ow Summary
- May Ow, based in Singapore, is currently a Assistant Director, Customer Experience at SPTel Pte Ltd. May Ow brings experience from previous roles at Singtel and StarHub. May Ow holds a CQUniversity. With a robust skill set that includes Pre-sales, Change Management, Customer Engagement, Team Leadership, Project Management and more. May Ow has 1 emails and 1 mobile phone numbers on RocketReach.
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