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Maxine Long Location
England, United Kingdom
Maxine Long Work
Director, UK Metering @ (February 2023 - Present)
Director, UK Metering @ (April 2018 - January 2023)
Head of Domestic Metering @ (April 2015 - March 2018)
Customer Contact Manager @ (April 2014 - April 2015)
General Manager @ (March 2011 - March 2014)
Technical Customer Service Manager @ (June 2003 - February 2011)
Service Quality Manager @ (September 2001 - June 2003)
Accounts Control Manager @ Creation Financial Services (November 1994 - August 2001)
Maxine Long Skills
Strategic Planning
Call Centres
Contact Centre Management
Customer Service
Sales Management
Operations Management
HR Policies
Key Performance Indicators
Project Management
Outsourcing
Offshoring
Vendor Management
Quality Management
User Experience
Six Sigma
PRINCE2
Management
Contact Centers
Call Centers
Team Management
Team Leadership
Stakeholder Management
Change Management
Leadership
Accounting
Metering
Training
Microsoft Excel
Utilities
Strategy
Travel
Maxine Long Summary
Maxine Long, based in England, United Kingdom, is currently a Director, UK Metering at National Gas Metering. Maxine Long brings experience from previous roles at National Grid, Shell Energy Retail (previously First Utility) and TUI. With a robust skill set that includes Strategic Planning, Call Centres, Contact Centre Management, Customer Service, Sales Management and more.
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