Maxie Dsilva Email & Phone Number
Operations Manager (BPO - Voice and Web) - Outbound Sales and Inbound Process - Sales and Retentions @ Tech Mahindra Business Services
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Maxie Dsilva Location
- Mumbai, MH, IN
Maxie Dsilva Work
- 2006 -now Operations Manager (BPO - Voice and Web) - Outbound Sales and Inbound Process - Sales and Retentions @
Maxie Dsilva Education
- Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Master's degree (Business/Commerce, General)
2006-2008 - Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Bachelor's degree (Business/Commerce, General)
2001-2005 - Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Higher Secondary Certificate
1999-2001 - Our Lady of Remedy
Secondary School Certificate
Maxie Dsilva Skills
- Team Management
- Customer Relationship Management (CRM)
- Leadership
- Business Development
- Performance Management
- Recruiting
- Customer Experience
- Customer Satisfaction
- Sales
- Service-Level Agreements (SLA)
- Service Delivery
- Planning
- Strategic Planning
- Operations Management
- Sales Operations
- Customer Service
- Management
- People Management
- Coaching
- Critical Thinking
- Decision Making
- Team Motivation
- Team Leadership
- Team Building
- Training & Development
- Training
- Health & Safety
- Influencing
- Human Resources (HR)
- Contact Centers
- Employee Engagement
- Performance Reviews
- Performance Improvement
- Business Operations
- Business Process Outsourcing (BPO)
- Delivery Operations
- Service Operations
- Resource Management
- Transition Management
- Business Process Outsourcing Bpo
- MIS
- Health and Safety
- Human Resources
- Business Process Outsourcing
- Training and Development
- Customer Relationship Management
- Service Level Agreements
Maxie Dsilva Summary
- Maxie Dsilva, based in Mumbai, MH, IN, is currently a Operations Manager (BPO - Voice and Web) - Outbound Sales and Inbound Process - Sales and Retentions at Tech Mahindra Business Services. Maxie Dsilva holds a 2006 - 2008 Master's degree in Business/Commerce, General @ Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics. With a robust skill set that includes Team Management, Customer Relationship Management (CRM), Leadership, Business Development, Performance Management and more. Maxie Dsilva has 2 emails and 2 mobile phone numbers on RocketReach.
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