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Max Novak Location
Tbilisi, Georgia
Max Novak Work
Head of Customer Service @ (May 2026 - Present)
Head of Support @ (July 2025 - April 2026)
Head of Support @ NDA FinTech Project (iGaming) (October 2023 - June 2025)
Technical Account Manager @ (November 2022 - July 2023)
Head Of Customer Service @ (April 2022 - November 2022)
Head of L1 Support @ (December 2020 - December 2021)
Senior Technical Support Specialist @ (July 2017 - December 2018)
Max Novak Education
Saint Petersburg University of Cinema and Television
Cinematography and Film/Video Production
Max Novak Skills
Analytical Skills
ChatGPT
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Department Supervision
English
FinTech
ITIL
JIRA
Management
Performance Metrics
Product Support
Project Management
Scrum
Support Automation
Support Management
Team Management
Teamwork
Technical Support
Zendesk
Max Novak Summary
Max Novak, based in Tbilisi, Georgia, is currently a Head of Customer Service at ExpoFP. Max Novak brings experience from previous roles at StealthEX, NDA FinTech Project (iGaming), Jig Analytics and MyNearWallet. Max Novak holds a Cinematography and Film/Video Production @ Saint Petersburg University of Cinema and Television. With a robust skill set that includes Analytical Skills, ChatGPT, Customer Experience, Customer Retention, Customer Satisfaction and more. Max Novak has 1 emails on RocketReach.
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