Max Cage Email & Phone Number
Information Technology Support Manager @ Brooklyn Defenders
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Max Cage Location
- New York, NY, US
Max Cage Work
- Information Technology Support Manager @ (November 2023 - Present)
- Information Technology Management Consultant @ (November 2023 - Present)
- Senior Director of Technical Support @ (March 2019 - June 2023)
- Director of IT Help Desk @ (September 2016 - June 2023)
- Director, IT Client Support @ (January 2015 - June 2016)
- Global IT Service Desk Manager @ (April 2014 - January 2015)
- Manager, Technology Service Desk Operations @ (January 2002 - March 2014)
- Assistant Manager @ Smith and Hawken (January 2000 - January 2002)
- Sales Representative @ (January 1998 - January 2000)
- Project Manager @ Star Corrugated Box Company (January 1996 - January 1998)
- Manager @ Flashpoint Comics, Cards and Toys (January 1992 - January 1996)
Max Cage Education
- Katharine Gibbs School
Associate of Science (A.S.) (Computer and Information Sciences and Support Services)
1999-2001
Max Cage Skills
- Active Directory
- Box Content Cloud
- Box admin
- Business Process Improvement
- Customer Satisfaction
- Customer Service
- Customer Support
- Digital Media
- Disaster Recovery
- Enterprise Software
- Freshservice ITSM
- HDI
- IT Management
- IT Service Management
- ITIL
- ITIL v3 Foundations Certified
- Information Technology
- Jira confluence
- Leadership
- Management
- Microsoft Exchange
- Nonprofit Organizations
- OS X
- Okta Administration
- Okta Identity Cloud
- Presentation Skills
- Procedure Development
- Process Improvement
- Project Management
- Public Speaking
- RealVNC
- Remedy AR System
- Remedy Administration
- Sales
- Service Delivery
- Service Desk
- Service Desk Management
- Service-Now
- System Administration
- Technical Documentation
- Technical Support
- Training
- Trello
- Troubleshooting
- Vendor Management
- Zendesk Customer Service Software
- Zendesk admin
- Technology
- Support
- Strategy
- Operations
- Microsoft Excel
Max Cage Summary
- Max Cage, based in New York, NY, US, is currently a Information Technology Support Manager at Brooklyn Defenders. Max Cage brings experience from previous roles at Anoteros, ASPCA and Ralph Lauren. Max Cage holds a 1999 - 2001 Associate of Science (A.S.) in Computer and Information Sciences and Support Services @ Katharine Gibbs School. With a robust skill set that includes Active Directory, Box Content Cloud, Box admin, Business Process Improvement, Customer Satisfaction and more. Max Cage has 5 emails and 2 mobile phone numbers on RocketReach.
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