2023 -
now Information Technology Support Manager @
2023 -
now Information Technology Management Consultant @
2019 -
2023 Senior Director of Technical Support @
2016 -
2023 Director of IT Help Desk @
2015 -
2016 Director, IT Client Support @
2014 -
2015 Global IT Service Desk Manager @
2002 -
2014 Manager, Technology Service Desk Operations @
2000 -
2002 Assistant Manager @ Smith and Hawken
1998 -
2000 Sales Representative @
1996 -
1998 Project Manager @ Star Corrugated Box Company
1992 -
1996 Manager @ Flashpoint Comics, Cards and Toys
Max Cage Education
Katherine Gibbs School
Associate of Science (A.S.) (Computer and Information Sciences and Support Services)
1999
-
2001
Max Cage Skills
Remedy AR System
Remedy Administration
Service-Now
Customer Service
Customer Support
Procedure Development
Process Improvement
Technical Documentation
Training
ITIL v3 Foundations Certified
HDI
Service Desk
Service Desk Management
RealVNC
Active Directory
IT Service Management
Project Management
Technical Support
Vendor Management
Disaster Recovery
Management
Troubleshooting
Digital Media
Enterprise Software
ITIL
Information Technology
OS X
System Administration
Technology
Microsoft Exchange
Support
Strategy
Operations
Microsoft Excel
Business Process Improvement
Max Cage Summary
Max Cage, based in New York, NY, US, is currently a Information Technology Support Manager at Brooklyn Defenders. Max Cage brings experience from previous roles at Anoteros, ASPCA and Ralph Lauren. Max Cage holds a 1999 - 2001 Associate of Science (A.S.) in Computer and Information Sciences and Support Services @ Katherine Gibbs School. With a robust skill set that includes Remedy AR System, Remedy Administration, Service-Now, Customer Service, Customer Support and more. Max Cage has 5 emails and 1 mobile phone numbers on RocketReach.
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