Maurizio Mallia Email & Phone Number
Seeking new job opportunities @ Immediately available for a New Opportunity
Maurizio Mallia's Location
United Kingdom
Maurizio Mallia's Work
- Seeking new job opportunities @ Immediately available for a New Opportunity
- Currently looking for work @ Immediately available for a New Opportunity
- Head Of Customer Success- Fintech | Improving CSAT and NPS | Reducing complaints @ Keebo
- Group Head of Customer Service- Global Law Firm | Training and Development of IT Helpdesk | @ Clyde & Co
- Head of Contact Center - Transforming Contact Centre Operations | Boosting Employee engagement | @ Socialicity Group Limited
- Head Of Operations - Ecommerce | Leading B2B supplier engagement | Improving NPS and CSAT | @ minicabit
- Head of Contact Center - Financial Services | Leading and Managing BPOs in Europe | Improving KPIs @ Barclaycard
- Head Of Operations - Telecoms | Reducing Fraud | Leading CRM and CS strategy @ Vyke
- Head of Operations - Telecoms | Reducing Contact Centre Costs | Boosting Retention and Sales | @ Tele2
- Head Of Customer Service - Scale Up | Telecoms | Improving Contact Centre KPIs and Call Quality @ Tele2
Maurizio Mallia's Education
- SDA Bocconi
Master of Business Administration - MBA (International Economics & Management)
1994 - 1995 - Queen Mary University of London
BSc (Economics & History)
1989 - 1992
Maurizio Mallia's Skills
- Customer Service
- Customer Retention
- Customer Relations
- Customer Acquisition
- Customer Satisfaction
- Customer Experience
- Call Center
- Offshoring
- Web Services
- Email Marketing
Maurizio Mallia's Summary
Maurizio Mallia, based in United Kingdom, is currently a Seeking new job opportunities at Immediately available for a New Opportunity, bringing experience from previous roles at Immediately available for a New Opportunity, Keebo, Clyde & Co and Socialicity UK. Maurizio Mallia holds a 1994 - 1995 Master of Business Administration - MBA in International Economics & Management @ SDA Bocconi. With a robust skill set that includes Customer Service, Customer Retention, Customer Relations, Customer Acquisition, Customer Satisfaction and more, Maurizio Mallia contributes valuable insights to the industry. Maurizio Mallia has 3 emails on RocketReach.
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