Maurice Johnson Email & Phone Number
Senior Manager Contact Center Technology Consulting @ Hilton
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Maurice Johnson Location
- Forney, TX, US
Maurice Johnson Work
- 2023 -now Senior Manager Contact Center Technology Consulting @
- 2022 -2023 Solutions Architect @
- 2020 -2022 Solutions Engineer @
- 2016 -2020 Application Support Manager @
- 2011 -2016 Telephony Administrator @
- 2011 -2011 Implementation Consultant @
- 2008 -2011 Sr. Services Engineer @
- 2006 -2008 Support Engineer @
- 2004 -2004 IT Intern @ Gary Sanitary District
Maurice Johnson Education
- Purdue University
Master's Degree (Computer/Information Technology Administration and Management)
2011-2014 - Anderson University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2012-2014 - Purdue University
Bachelor's Degree (Computer Information Systems)
2002-2006
Maurice Johnson Skills
- Telephony
- Requirements Analysis
- Integration
- VoIP
- Troubleshooting
- SIP
- Customer Service
- IVR
- Computer Hardware
- SaaS
- Windows Server
- Microsoft SQL Server
- Unified Communications
- Telecommunications
- Vendor Management
- Software Installation
- Networking
- Project Management
- Cloud Computing
- Business Process
- Software Documentation
- Disaster Recovery
- Technical Support
- Process Improvement
- Windows
- Visio
- SQL
- ACD
- Call Centers
- System Administration
- System Deployment
- Business Analysis
- Consulting
- Strategic Planning
- Training
- Virtualization
- Servers
- Business Process Improvement
- Voice over IP (VoIP)
- Information Technology
- Technology
- Energy
- Support
- Voice Over Ip Voip
- Services
- Leadership
- Service Oriented Architecture Soa
- Strategic IT Management
- Enterprise Architecture
- IT Management
- Continuous Improvement
- Software Development Life Cycle Sdlc
- IT Service Management
- Voice Over Ip
- Software Development Life Cycle
- Service Oriented Architecture
Maurice Johnson Summary
- Maurice Johnson, based in Forney, TX, US, is currently a Senior Manager Contact Center Technology Consulting at Hilton. Maurice Johnson brings experience from previous roles at TTEC Digital, ConvergeOne and Citizens Energy Group. Maurice Johnson holds a 2011 - 2014 Master's Degree in Computer/Information Technology Administration and Management @ Purdue University. With a robust skill set that includes Telephony, Requirements Analysis, Integration, VoIP, Troubleshooting and more. Maurice Johnson has 5 emails and 2 mobile phone numbers on RocketReach.
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