Head of Training, Manager Technical Consulting and Senior Advisor @ (February 2016 - Present)
Senior Advisor (Business process improvement, Change Management and Workforce Management within Cust @ (January 2016 - February 2017)
Head of Service Desk and Training @ (May 2009 - February 2016)
Senior Business Advisor Operations @ (April 2018 - January 2019)
Senior Change Management Consultant @ Teleopti AB (November 2001 - January 2009)
Workforce Manager @ Thomas Cook (Ving) (January 1999 - January 2001)
Maureen Gomes Education
Uppsala University
Bachelor’s Degree (Business economy, Sociology, Statistics, Human relations from Uppsala University)
Maureen Gomes Skills
Workforce Management
Outsourcing
Contact Centers
Business Analysis
Change Management
Call Centers
CRM
Telecommunications
Management
Pre-sales
IDI
Software Project Management
Call Center
Service Management
Management Consulting
Sales Management
Strategy
Solution Selling
Consulting
Project Management
Business Process Improvement
Quality Management
Customer Relationship Management Crm
Business Process
Pre Sales
Improvement
Customer Relationship Management
Maureen Gomes Summary
Maureen Gomes, based in Botkyrka, SE, is currently a Interim Service Director at SverigesEnergi. Maureen Gomes brings experience from previous roles at Maureen Consulting AB and SverigesEnergi. Maureen Gomes holds a Bachelor’s Degree in Business economy, Sociology, Statistics, Human relations from Uppsala University @ Uppsala University. With a robust skill set that includes Workforce Management, Outsourcing, Contact Centers, Business Analysis, Change Management and more. Maureen Gomes has 1 mobile phone numbers on RocketReach.
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