Maureen Crawford Email & Phone Number
Global Service Desk Sr. Manager @ Biogen
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Maureen Crawford Location
- Stow, MA, US
Maureen Crawford Work
- 2019 -now Global Service Desk Sr. Manager @
- 2019 -2019 Contractor @
- 2018 -2019 Manager, Technology Run Services @
- 2015 -2018 Service Desk and IT Compliance Manager @
- 2011 -2015 Service Desk and IT Compliance Specialist @
- 2005 -2011 Supervisor HMH IT Service Desk @
- 2004 -2005 Desktop Support Technician @ Hougton Mifflin Company
- 1998 -2002 SENIOR INFORMATION SPECIALIST and TECHNICAL ANALYST II @
- 1997 -1998 INFORMATION SUPPORT SPECIALIST, IM HELP CENTER @
Maureen Crawford Education
- Worcester Polytechnic Institute 2003-2003
- Boston University 1996-1997
- Northern Essex Community College
Maureen Crawford Skills
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Active Directory
- SharePoint
- Technical Support
- VPN
- Project Management
- Management
- XP
- Blackberry
- Hardware
- Microsoft Exchange
- Blackberry Enterprise Server
- Laptops
- Information Technology
- Vendor Management
- Program Management
- Lotus Notes
- SAP
- Networking
- Windows 7
- McAfee
- Troubleshooting
- Help Desk Support
- Service Desk
- Software Installation
- System Deployment
- Windows XP
- WebEx
- iPad
- Windows 2000
- Access
- ServiceNow (SNOW)
- Leadership
- O365
- Windows 10
- Bomgar
- eFax
- BOX
- Slack
- G-Suite
- JIRA
- RSA Console
- RSA SecurID
- AWS
- Servicenow Snow
- G Suite
- ServiceNow
Maureen Crawford Summary
- Maureen Crawford, based in Stow, MA, US, is currently a Global Service Desk Sr. Manager at Biogen. Maureen Crawford brings experience from previous roles at TEKsystems, PAREXEL and Houghton Mifflin Harcourt. Maureen Crawford holds a 2003 - 2003 Worcester Polytechnic Institute. With a robust skill set that includes Service-Level Agreements (SLA), Key Performance Indicators, Active Directory, SharePoint, Technical Support and more. Maureen Crawford has 4 emails and 3 mobile phone numbers on RocketReach.
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