Matthias Gosch Email & Phone Number
Head of (VP) Customer Management @ freenet AG
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Matthias Gosch Location
- Hamburg, Hamburg, Germany
Matthias Gosch Work
- Head of (VP) Customer Management @ (November 2021 - Present)
- Head of Customer Lifecycle- and Loyalty Management @ (February 2019 - October 2021)
- Teamleiter Customer Relationship Management @ (July 2017 - February 2019)
- Produktmanager Digital Lifestyle und Kooperationen @ (May 2015 - June 2017)
- Kampagnenmanager Kundenentwicklung @ (July 2013 - May 2015)
- Werkstudent Kundenmanagement @ (November 2012 - July 2013)
- Trainee Eventmanagement @ Alpine Sterling Travel and Tourism Malta Ltd (February 2012 - September 2012)
Matthias Gosch Education
- Fachhochschule Westküste
Bachelor of Arts (B.A.) (Marketing- und Eventmanagement)
2010-2013 - Kreis Rendsburg-Eckernförde 2005-2008
Matthias Gosch Skills
- CRM
- Churnmanagement
- Cross-Selling
- Crossselling
- Customer Relationship Management (CRM)
- Customer Success Manager
- Customer experience
- Customer experience management
- Customer loyalty
- Customer value
- Customer value management
- Customer-Journey-Mapping
- Customer-Lifecycle-Management
- Digital Direct Marketing
- Digital transformation
- Digitale Strategie
- Digitale Transformation
- Digitales Marketing
- Digitalisierung
- Direkt-Marketing
- Direktmarketing
- E-Commerce
- Entwicklung von Neukunden- und Kundenbindungskampagnen
- Geschäftsentwicklung
- Hands-on-Mentalität
- Kundenbindung
- Kundenbindungsmanagement
- Lifecycle Management
- Loyalitätsmarketing
- Loyalty
- Management
- Marketing
- Marketingstrategie
- Mobile
- Mobile Marketing
- Neukunden Akquise
- Omni-channel
- Produktmanagement
- Projekt- und Prozessmanagement
- Retention
- Sales
- Smarthome
- Strategie
- Telekommunikation
- Unternehmensstrategie
- Up-selling
- Upselling
- analytisches Denken
- customer Experience management
Matthias Gosch Summary
- Matthias Gosch, based in Hamburg, Hamburg, Germany, is currently a Head of (VP) Customer Management at freenet AG. Matthias Gosch brings experience from previous roles at freenet AG and freenet DLS GmbH. Matthias Gosch holds a 2010 - 2013 Bachelor of Arts (B.A.) in Marketing- und Eventmanagement @ Fachhochschule Westküste. With a robust skill set that includes CRM, Churnmanagement, Cross-Selling, Crossselling, Customer Relationship Management (CRM) and more. Matthias Gosch has 2 mobile phone numbers on RocketReach.
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