Matthew Ward Email & Phone Number
Consultant and SME and Senior Manager @ 11th Hour Service
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Matthew Ward Location
- Murrells Inlet, SC, US
Matthew Ward Work
- Consultant and SME and Senior Manager @ (April 2026 - Present)
- VP-Senior Contact Center Manager | Mortgage Servicing @ (June 2021 - December 2025)
- VP-Complaint Resolution Manager | Executive Office @ (March 2015 - June 2021)
- VP-Complaint Resolution Manager | Mortgage Executive Office @ (March 2015 - June 2021)
- VP-Senior Manager | Collections Director and Lockbox Back Office Management @ (September 2002 - March 2015)
- Collections Director-Healthcare Operations @ (January 1999 - January 2002)
Matthew Ward Education
- Southern Illinois University, Carbondale
B.S. (Marketing)
Matthew Ward Skills
- Risk Management
- Compliance
- Call Center
- Mortgage
- P&L
- Process Improvement
- Performance Management
- Change Management
- Customer Service
- Problem Solving
- Operations Management
- Financial Analysis
- Customer Relations
- Team Building
- Executive Management
- Team Leadership
- Coaching
- Training
- Leadership
- Call Centers
- Mortgage Lending
- Real Estate Financing
- Complaint Management
- Residential Homes
- Retail
- Financial Services
- Mortgage Servicing
- Management
- FHA
- Customer Relationship Management Crm
- Business Process Improvement
- Building Relationships
- Banking
- NMLS
- First Time Home Buyers
- Operational Excellence
- Strategic Planning
- Real Estate
- Conventional
- Microsoft Excel
- Loan Origination
- Credit
- VA
- Sales
- Residential
- Customer Satisfaction
- Investment Properties
- Client Retention
- Refinance
- Loans
- Finance
- Underwriting
- Credit Analysis
- Consumer Lending
- Mortgage Banking
- Small Business Lending
- Customer Relationship Management
Matthew Ward Summary
- Matthew Ward, based in Murrells Inlet, SC, US, is currently a Consultant and SME and Senior Manager at 11th Hour Service. Matthew Ward brings experience from previous roles at Flagstar Bank, Wells Fargo and Citi. Matthew Ward holds a B.S. in Marketing @ Southern Illinois University, Carbondale. With a robust skill set that includes Risk Management, Compliance, Call Center, Mortgage, P&L and more. Matthew Ward has 2 emails and 2 mobile phone numbers on RocketReach.
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