Global SVP of Customer Success @ (February 2025 - Present)
Vice President of Customer Success @ (December 2021 - February 2025)
Director of Customer Success @ (September 2020 - December 2021)
Global SVP of Customer Success @ (February 2025 - Present)
Vice President of Customer Success @ (December 2021 - February 2025)
Vice President, Customer Operations @ (September 2018 - September 2020)
Director of Customer Success @ (August 2015 - September 2018)
Customer Success Management Team Lead @ (June 2015 - August 2015)
NYC Account Management Coordinator @ (December 2014 - June 2015)
Implementation Manager - Breadcrumb Pro @ (June 2014 - December 2014)
Customer Success Specialist- Breadcrumb Pro @ (July 2013 - May 2014)
After School Tech Teacher @ (August 2012 - July 2013)
Reviews Editor @ Today in Geek News! (August 2011 - August 2012)
News Editor @ iphoneappcafe.com (November 2011 - January 2012)
Front End Sales @ (February 2009 - September 2010)
English Tutor @ (February 2008 - October 2009)
Matthew Walizer Education
University Of California - Berkeley
Bachelors (Political Science)
2011-2013
Berkeley City College
Associate of Arts (Economics)
2011-2011
Polk State College
Associate of Arts (Liberal Arts, Liberal Studies)
2009-2010
Lewis Academy 2007-2009
Matthew Walizer Skills
Customer Loyalty
Project Management
Presentation Skills
People Management
Strategic Partnerships
Customer Contact
Customer Experience
Strategic Planning
Total Cost of Ownership
Professional Services
Operational Excellence
Manager of Managers
Key Performance Indicators
Help Desk Support
Operations Management
Commercial Operation
Zendesk
Customer Service
Leadership
CRM
Community Outreach
Salesforce.com
Management
Meraki Programming
3rd Party Managed Networking Solutions
Customer Support
Client Services
Training
Relationship Building
Strategic Account Growth
Customer Retention
Customer Satisfaction
Client Relations
Decision-Making
Analytical Skills
Analytical Reasoning
orgnization skills
Account Management
Escalation
Voice of the Customer
Startup Development
Enterprise Support
Team Management
Interpersonal Skills
Business-to-Business (B2B)
customer insight
CSM
Thought Leadership
Strategic Thinking
Customer Onboarding
Smartphones
Game Reviews
Social Media Marketing
Computer Literate
Green Technology
English grammar
Tablet Reviews
Tablet PC
iPad
Social Networking
Video Games
OS X
Microsoft Word
Event Planning
Social Media
Mobile Technology
Smartphone Reviews
Research
Nonprofits
Reviews
Micros
Game Audio
3rd Party Managed
Facebook
Public Speaking
Google Apps
Microsoft Excel
Mobile Marketing
English Literature
Product Reviews
Windows 7
iOS
Editing
PowerPoint
Strategy
Windows
Apple Software
Android
Mobile Devices
Microsoft Office
Game Audio Implementation
Salesforce.com Administration
Salesforce.com Implementation
Matthew Walizer Summary
Matthew Walizer, based in New York, NY, US, is currently a Founder and Managing Partner at MGW Strategic Partners. Matthew Walizer brings experience from previous roles at Brandwatch and Cision. Matthew Walizer holds a 2011 - 2013 Bachelors in Political Science @ University Of California - Berkeley. With a robust skill set that includes Customer Loyalty, Project Management, Presentation Skills, People Management, Strategic Partnerships and more. Matthew Walizer has 3 emails and 1 mobile phone numbers on RocketReach.
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