Matthew Tower Email & Phone Number
Residential and Service Department Manager @ GARDNER ENERGY
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Matthew Tower Location
- Idaho Falls, ID, US
Matthew Tower Work
- 2023 - now Residential and Service Department Manager @
- 2022 - 2023 Director of Field and Sales Operations and COO @
- 2021 - 2022 Director of Inside Sales and Lead Generation @
- 2020 - 2021 Director Contact Center Operations @
- 2019 - 2020 Sr. Manager Consumer Credit and Collections @
- 2011 - 2019 Call Center Manager Sales and Care @
- 2008 - 2011 Telesales Manager II and Team Lead @ Qwest Communications / Centurylink
- 2005 - 2008 Telesales Manager II and Team Lead @
Matthew Tower Education
- Idaho State University
(RF Telecom / Business Communications)
1997 - 2002 - Brigham Young University - Idaho
Matthew Tower Skills
- Business Management
- Online Marketing
- Business Strategy
- Team Management
- Phone Etiquette
- Business-to-Business (B2B)
- Sales Presentations
- Customer Acquisition
- Training & Development
- Customer Relationship Management (CRM)
- Leadership
- Presentation Skills
- Cold Calling
- Employee Engagement
- Customer Loyalty
- Sales & Marketing
- Analytics
- Business Relationship Management
- Business Process Outsourcing (BPO)
- Operations Management
- Budget Management
- Coaching
- Project Management
- Communication
- Negotiation
- VoIP
- Vendor Management
- Training
- Telephony
- Call Center
- Call Centers
- Change Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- Management
- Performance Management
- Process Improvement
- SIP Trunking
- Sales
- Sales Management
- Sales Operations
- Strategic Planning
- Team Building
- Team Leadership
- Telecommunications
- Telemarketing
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Cross Functional Team Leadership
Matthew Tower Summary
- Matthew Tower, based in Idaho Falls, ID, US, is currently a Residential and Service Department Manager at GARDNER ENERGY. Matthew Tower brings experience from previous roles at your energy co, Anderson Hicks Group, Kuubix Energy Inc. and CenturyLink. Matthew Tower holds a 1997 - 2002 Idaho State University. With a robust skill set that includes Business Management, Online Marketing, Business Strategy, Team Management, Phone Etiquette and more. Matthew Tower has 2 emails and 2 mobile phone numbers on RocketReach.
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