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Matthew Tice Location
Penfield, NY, US
Matthew Tice Work
VP, Global Service and Customer Success @ (July 2026 - Present)
VP Global Services Organization @ (May 2025 - July 2026)
Sr. Director - Global Service and Automation @ (September 2021 - May 2025)
Global Director - Service and Automation Excellence @ (October 2019 - September 2021)
Global Senior Service Manager - Clinical Labs Platforms, Menu and Automation @ (September 2015 - October 2019)
Service Analytics Project Management @ (July 2014 - September 2015)
Senior Financial Analyst @ (April 2013 - July 2014)
Senior Global Service Engineer @ (February 2007 - April 2013)
Matthew Tice Education
University of Rochester - William E. Simon Graduate School of Business Administration
MBA (Finance, Organizational and Competitive Strategy)
2009-2013
Rochester Institute of Technology
BS (Electrical Engineering with Biomedical Concentration)
2004-2007
Matthew Tice Skills
Medical Devices
Process Improvement
Design of Experiments
Customer Experience
Strategic Planning
Six Sigma
Service Delivery
FDA
ISO 13485
Root Cause Analysis
Validation
Capital Equipment
Quality System
CAPA
V&V
Biomedical Engineering
Design Control
Product Launch
DMAIC
Lean Manufacturing
GMP
Hardware Diagnostics
Commercialization
Project Management
Business Planning
Customer Retention
Minitab
Customer Service
Customer Support
Cross-functional Team Leadership
Medical Diagnostics
Voice of the Customer
Data Analytics
Matthew Tice Summary
Matthew Tice, based in Penfield, NY, US, is currently a VP, Global Service and Customer Success at Laborie. Matthew Tice brings experience from previous roles at QuidelOrtho and Ortho Clinical Diagnostics. Matthew Tice holds a 2009 - 2013 MBA in Finance, Organizational and Competitive Strategy @ University of Rochester - William E. Simon Graduate School of Business Administration. With a robust skill set that includes Medical Devices, Process Improvement, Design of Experiments, Customer Experience, Strategic Planning and more. Matthew Tice has 2 emails and 2 mobile phone numbers on RocketReach.
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