Matthew Thomsen's Location
Arlington Heights, IL, US
Matthew Thomsen's Work
- Contact Center Operations Leader @ United Airlines
- Progam Manager @ Redbox Entertainment Inc.
- Manager, Process Improvement @ 1944
- Contact Center Manager @ 1944
- Manager - Client Service @ ADP
- Operations and Quality Assurance Leader @ Enova International
- Vendor Manager @ Motor X
- Business Strategy Manager @ UScellular
- Business Process Improvement Manager @ UScellular
- Customer Service Manager @ UScellular
Matthew Thomsen's Education
- Mount Mercy College
(Business Management and Marketing)
1996 - 2006
Matthew Thomsen's Skills
- Call Centers
- Customer Experience
- Telecommunications
- Vendor Management
- Process Improvement
- Cross Functional Team Leadership
- Customer Retention
- Customer Satisfaction
- Customer Service
- Leadership
Matthew Thomsen's Summary
Matthew Thomsen, based in Arlington Heights, IL, US, is currently a Contact Center Operations Leader at United Airlines, bringing experience from previous roles at Redbox Automated Retail, LLC, Sears Holdings Corporation and ADP. Matthew Thomsen holds a 1996 - 2006 Mount Mercy College. With a robust skill set that includes Call Centers, Customer Experience, Telecommunications, Vendor Management, Process Improvement and more, Matthew Thomsen contributes valuable insights to the industry. Matthew Thomsen has 3 emails on RocketReach.
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