Matthew Thomas Email
Head of Operational Governance, Workplace @ Legal & General
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Matthew Thomas Location
- Cardiff, GB
Matthew Thomas Work
- Head of Operational Governance, Workplace @ (April 2026 - Present)
- Chief Product Owner @ (December 2023 - April 2026)
- Head of Personal Investing Operations @ (January 2022 - December 2023)
- Operational Delivery Lead @ (January 2021 - January 2022)
- Product Owner @ (September 2018 - January 2021)
- Customer Service Manager @ (June 2012 - August 2018)
- Manager @ (January 2005 - May 2012)
- Senior Service Advisor @ (September 2001 - December 2004)
Matthew Thomas Education
- University of South Wales
MSc Business Management (Management)
2007-2010
Matthew Thomas Skills
- Business Planning
- Business Process Improvement
- Business Strategy
- Call Center Development
- Call Centers
- Change Management
- Contact Center Operations
- Contact Centers
- Customer Experience
- Customer Insight
- Customer Service
- Financial Services
- Insurance
- Leadership
- Management
- Operations Management
- Pensions
- People Development
- Performance Management
- Personal Development
- Process Improvement
- Relationship Management
- Staff Development
- Stakeholder Management
- Team Management
- Sales
- Microsoft Word
Matthew Thomas Summary
- Matthew Thomas, based in Cardiff, GB, is currently a Head of Operational Governance, Workplace at Legal & General. Matthew Thomas brings experience from previous roles at Legal & General. Matthew Thomas holds a 2007 - 2010 MSc Business Management in Management @ University of South Wales. With a robust skill set that includes Business Planning, Business Process Improvement, Business Strategy, Call Center Development, Call Centers and more. Matthew Thomas has 1 emails on RocketReach.
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