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Matthew Thomas Location
Cardiff, GB
Matthew Thomas Work
2026 -now Head of Operational Governance, Workplace @
2023 -2026 Chief Product Owner @
2022 -2023 Head of Personal Investing Operations @
2021 -2022 Operational Delivery Lead @
2018 -2021 Product Owner @
2012 -2018 Customer Service Manager @
2005 -2012 Manager @
2001 -2004 Senior Service Advisor @
Matthew Thomas Education
The University of Glamorgan
MSc Business Management (Management)
2007-2010
Matthew Thomas Skills
Financial Services
Management
Business Process Improvement
Pensions
Leadership
Operations Management
Change Management
Customer Service
Performance Management
Contact Centers
Personal Development
Customer Insight
Team Management
Staff Development
Business Strategy
Business Planning
Call Centers
Call Center Development
Contact Center Operations
People Development
Stakeholder Management
Insurance
Customer Experience
Process Improvement
Sales
Microsoft Word
Matthew Thomas Summary
Matthew Thomas, based in Cardiff, GB, is currently a Head of Operational Governance, Workplace at Legal & General. Matthew Thomas brings experience from previous roles at Legal & General. Matthew Thomas holds a 2007 - 2010 MSc Business Management in Management @ The University of Glamorgan. With a robust skill set that includes Financial Services, Management, Business Process Improvement, Pensions, Leadership and more. Matthew Thomas has 2 emails on RocketReach.
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