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Matthew Taylor Location
Antioch, CA, US
Matthew Taylor Work
Teacher and Athletic Director @ (August 2025 - Present)
Classroom Teacher – AP American Government and Economics @ (July 2024 - July 2025)
Long-Term Substitute Teacher @ (March 2024 - June 2024)
Long Term Substitute Teacher @ (March 2024 - June 2024)
Owner @ Taylor Coaching & Consulting (July 2022 - Present)
Director Technical Support @ (February 2023 - April 2023)
Senior Regional Support Manager @ (March 2020 - June 2022)
Senior Support Manager @ (March 2020 - June 2022)
Director of Customer Support @ (July 2018 - November 2019)
Director Customer Support @ (June 2018 - November 2019)
Client Support Manager @ (April 2016 - June 2018)
Client Support Manager @ (November 2015 - April 2016)
Customer Support Engineering and IT Manager @ (November 2014 - November 2015)
Customer Support Manager @ (April 2013 - August 2014)
Product Specialist @ (April 2012 - April 2013)
Senior Customer Support Analyst @ (January 2010 - April 2012)
Customer Support Analyst II @ (May 2008 - January 2010)
Customer Support Analyst @ (February 2007 - May 2008)
Matthew Taylor Education
Middle Georgia State University
Bachelor's Degree (Computer and Information Systems Security, Information Assurance)
2012-2017
Middle Georgia State University
Bachelor of Science (Information Technology)
Matthew Taylor Skills
Agile Methodologies
Athlete Development
Athletic Administration
Athletic Performance
Athletic Training
Athletics
Business Analysis
Business Process
CRM
Classroom Management
Cloud Computing
Coaching & Mentoring
College Composition
Communication
Contact Centers
Coordinating Schedules
Cross-functional Team Leadership
Customer Engineering
Customer Experience
Customer Experience Analysis
Customer Experience Management
Customer Interaction
Customer Satisfaction
Customer Service Management
Customer Support
Differentiated Instruction
English
Enterprise Software
Escalations Management
First Aid
GoToAssist
GoToMeeting
Google Classroom
Information Technology
Interpersonal Skills
KCS
Knowledge Management
Leadership
Management
Operational Strategy
Operations Management
Oral Communication
Organization Skills
Performance Management
Performance Metrics
Process Improvement
Product Support
Project Management
Quality System
REST APIs
Re-engineering
Recruiting
SQL
SaaS
Sage
Sage CRM
Salesforce.com
Scrum
Service-Level Agreements (SLA)
Soccer Coaching
Social Sciences
Software Documentation
Software Project Management
Software as a Service (SaaS)
Sports Coaching
Sports Industry
Sports Management
Student Development
Student Engagement
Swiftpage
Teaching
Team Building
Team Leadership
Team Management
Team Performance
Technical Proficiency
Technical Support
Training
Troubleshooting
Visio
Wilderness First Aid Certified
Zendesk
Matthew Taylor Summary
Matthew Taylor, based in Antioch, CA, US, is currently a Teacher and Athletic Director at Invictus Academy of Richmond. Matthew Taylor brings experience from previous roles at Invictus Academy of Richmond and Taylor Coaching & Consulting. Matthew Taylor holds a 2012 - 2017 Bachelor's Degree in Computer and Information Systems Security, Information Assurance @ Middle Georgia State University. With a robust skill set that includes Agile Methodologies, Athlete Development, Athletic Administration, Athletic Performance, Athletic Training and more. Matthew Taylor has 2 emails and 1 mobile phone numbers on RocketReach.
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