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Matthew Talbot Location
St Albans, GB
Matthew Talbot Work
Consulting Director @ (August 2016 - Present)
Service Design and Mobilisation Lead @ (February 2024 - April 2025)
Senior Consultant @ (December 2020 - May 2021)
Non Executive Director @ Eishtec (December 2014 - March 2017)
Global Product Delivery @ (January 2015 - May 2016)
Customer Service Director @ (December 2010 - November 2014)
Managing Director, Customer Operations @ (October 2004 - September 2009)
Vice President Customer Operations EMEA @ (March 2002 - June 2004)
Vice President Customer Operations @ Europe Online SA (August 2000 - May 2002)
Matthew Talbot Skills
Customer Relations
Customer Service
Cross-functional Team Leadership
Business Transformation
Lean Transformation
Strategic Planning
Business Planning
Service Delivery
Mergers & Acquisitions
Commercial Management
Project Delivery
Customer Acquisition
Leadership
B2B
E-commerce
Account Management
Telecommunications
Change Management
Management
CRM
Outsourcing
Team Management
Product Management
Resource Management
Enterprise Architecture
Vendor Management
Business Analysis
Performance Management
SaaS
Strategy
Contract Negotiation
Customer Experience
Call Centers
Business Process Improvement
Managed Services
Contact Centers
Stakeholder Management
Service Management
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Business Development
Business Strategy
Customer Relationship Management Crm
E Commerce
Software as a Service Saas
Cross Functional Team Leadership
Governance
Tpf
Business to Business B2b
Security
Mergers and Acquisitions
Services
Enterprise Security
Customer Relationship Management
Business to Business
Software as a Service
Matthew Talbot Summary
Matthew Talbot, based in St Albans, GB, is currently a Consulting Director at Ember Services. Matthew Talbot brings experience from previous roles at Pay.UK, Curzon Consulting, Eishtec and Vodafone. With a robust skill set that includes Customer Relations, Customer Service, Cross-functional Team Leadership, Business Transformation, Lean Transformation and more. Matthew Talbot has 1 emails on RocketReach.
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