Matthew Sosnowski Email & Phone Number
Call Center and Electronic Services Manager @ Scient Federal Credit Union
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Matthew Sosnowski Location
- Groton, CT, US
Matthew Sosnowski Work
- 2021 -now Vice President of Member Services @
- 2017 -now Director of Member Services and Call Center @
- 2016 -now Call Center and Electronic Services Manager @
- 2014 -now Call Center Manager @
- 2002 -2014 Operations Manager for Customer Service and Collections @ Profitec Billing Services
- 2000 -2002 Customer Service Manager @ Connecticut Telephone
- 1996 -2000 Corporate Accounts Manager @ Connecticut Telephone
Matthew Sosnowski Education
- Eastern Connecticut State University
Bachelor of Science (Physical Education)
Matthew Sosnowski Skills
- Capacity Planning
- Solution Selling
- Team Building
- Customer Service Representatives
- Vendors
- Sales
- Cost
- Fortune 500
- Mentoring
- Preserve
- Collecting
- ACD
- Road
- Contact Centers
- Temporary Placement
- Up Selling
- Product Management
- Customer Support
- Billing Services
- Management
- Revenue
- Coaching
- Science
- Calls
- CRM
- Metrics
- Hiring
- Resolve
- Leadership
- Authentic
- Procedure Development
- Strategic Partnerships
- Accounting
- Personal Development
- Human Resources
- Execution
- Delegation
- Daily Operations
- Customer Satisfaction
- System
- Telecommunications
- Business Services
- Cell
- Team Management
- Account Executives
- Reports
- Strategy
- Organizational Effectiveness
- Direct Sales
- Strategies
- Budgeting
- Operations Management
- Managed Services
- New Business Development
- Physical Education
- Training
- Policy
- Open Communication
- Staff Training
- Customer Service
- Project Management
- System Monitoring
- Wireless Technologies
- Call Centers
- Analysis
- Ratings
- Provisioning
- Large Enterprise
- Tally ERP
- Social Media
- Corporate Finance
- 24x7
- VoIP
- Churn
- HIPAA
- Business Development
- Long Distance
- Communication
- Home
- Schedules
- Trade Show Graphics
- Incentives
- Quality Assurance
- Strategic Planning
- Employee Recognition
- Sales Management
- Operations
- Suspension
- QoS
- Supervisory Experience
- Project Planning
- Golang
- Metric
- Analytics
- Responsibility
- Savvy
- Internal Audit
- Sales Process
- Museum Collections
- Account Management
- Start Ups
- Reviews
- Corporate Culture
- Process Improvement
- Reactivation
- Wireless Management
- Rate
- Agents
- Dunning
- Interviews
- Interest Rates
- Invoicing
- Budgets
- SaaS
- Optimization
- Connecticut
- Implementing Solutions
- Technical Issues
- Meetings
- Wireless
- Delivery
- Customer Service Operations
- Recruiting
- Coordinated
Matthew Sosnowski Summary
- Matthew Sosnowski, based in Groton, CT, US, is currently a Call Center and Electronic Services Manager at Scient Federal Credit Union. Matthew Sosnowski brings experience from previous roles at Scient Federal Credit Union and Profitec Billing Services. Matthew Sosnowski holds a Bachelor of Science in Physical Education @ Eastern Connecticut State University. With a robust skill set that includes Capacity Planning, Solution Selling, Team Building, Customer Service Representatives, Vendors and more. Matthew Sosnowski has 2 emails and 2 mobile phone numbers on RocketReach.
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