Matthew Roscoe Email & Phone Number
Service Delivery Manager @ TSG
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Matthew Roscoe Location
- Penmaenmawr, GB
Matthew Roscoe Work
- Service Delivery Manager @ (August 2024 - Present)
- Service Delivery Manager @ (June 2021 - January 2023)
- Helpdesk Team Manager @ CIT Quorum (February 2006 - May 2013)
Matthew Roscoe Education
- Axelos
ITIL Strategist: Direct Plan and Improve
2026 - Axelos
ITIL4 Foundations (Service Management)
Matthew Roscoe Skills
- Active Directory
- Amazon Web Services (AWS)
- Business Workflows
- Communication
- Continuous Improvement
- Customer Service Operations
- DHCP
- DNS
- Escalation Resolution
- Escalations Management
- Google Cloud Platform
- Group Policy
- IT Management
- IT Service Management
- ITIL
- Incident Management
- Interpersonal Skills
- Leadership
- Linux Server
- Managed Services
- Microsoft Exchange
- Microsoft SQL Server
- Network Administration
- Performance Appraisal
- Senior Stakeholder Management
- Servant Leadership
- Servers
- Service Desk
- Service Operations
- Service-Level Agreements (SLA)
- Stakeholder Engagement
- Supplier Management
- System Administration
- Team Leadership
- Team Management
- Troubleshooting
- VMware
- VMware ESX
- Virtualization
- Windows 7
- Windows Server
- Windows XP
Matthew Roscoe Summary
- Matthew Roscoe, based in Penmaenmawr, GB, is currently a Service Delivery Manager at TSG. Matthew Roscoe brings experience from previous roles at Advatek ICT Solutions and CIT Quorum. Matthew Roscoe holds a ITIL Strategist: Direct Plan and Improve @ Axelos. With a robust skill set that includes Active Directory, Amazon Web Services (AWS), Business Workflows, Communication, Continuous Improvement and more. Matthew Roscoe has 2 emails and 2 mobile phone numbers on RocketReach.
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