Customer Support Manager @ (May 2020 - February 2022)
Customer Support Supervisor @ (September 2019 - May 2020)
Procurement Support Assistant @ (October 2018 - September 2019)
CastleGate Operations Associate @ (August 2017 - October 2018)
Delivery Specialist @ (October 2016 - October 2018)
Sales and Service Consultant @ (August 2016 - October 2016)
Senior Client Service Representative @ (September 2015 - August 2016)
Solutions Specialist @ i-parcel, a UPS Company (March 2014 - September 2015)
Customer Support Specialist @ i-parcel, a UPS Company (April 2012 - March 2014)
Operations Manager @ (April 2003 - April 2012)
Matthew Piekos Education
UMass Boston
Master of Business Administration - MBA
2020-2022
UMass Boston
B.A. (English - Literature)
2006-2009
Matignon High School 1996-1998
Don Bosco Technical High School 1994-1996
Matthew Piekos Skills
Account Management
Budgets
CRM
Cross-functional Team Leadership
Customer Service
Forecasting
Inventory Management
Leadership
Logistics
Logistics Management
Management
Negotiation
Operations Management
Process Improvement
Sales
Sales Management
Sales Operations
Salesforce.com
Social Media
Social Media Marketing
Social Networking
Sourcing
Strategic Planning
Supply Chain
Supply Chain Management
Team Building
Transportation
Vendor Management
Adobe Acrobat
Shipping
Adobe Contribute
Dreamweaver
Windows
Vendors
Cold Calling
On Site
Digital Marketing
Road
Cross Functional Team Leadership
Literature
Customer Support
Direct Mail
QuarkXPress
Zendesk
Design
Calls
Twitter
Freight
Skype
Engaging
Job Descriptions
Broadcast
Auditing
Methodical
PowerPoint
Boston
Publications
Profit
Record Of Success
Photoshop
Escalation
Customer Satisfaction
Brochures
Charges
Business Services
English
GoToMeeting
Google Apps
Layout
Reports
UPS systems
Microsoft Excel
24 Hours
Training
Editing
Employee Training
SnagIt
Intranet
Project Management
Reporting
Campaigns
Indiana
Promoting
Yahoo
Communication
Operations
Sourced
Suspension
Marketing
New Hires
Inception
Technical Support
Pages
Contractual Agreements
House
Engagement
Dashboard
Analytics
LinkedIn
Country
Responsibility
Periodicals
Policies and Procedures
Distribution
International
Trade Shows
Start Ups
Blogging
Resolve Issues
Parcel
Materials
Software
Margin Improvement
Facebook
Microsoft Word
Online Moderation
Canada
Rate
Network Communications
WordPress
Public Transport
Invoicing
Problem Solving
Trading
Meetings
Delivery
Matthew Piekos Summary
Matthew Piekos, based in Boston, MA, US, is currently a Client Project Manager at BioProcure, Inc.. Matthew Piekos brings experience from previous roles at BioProcure, Inc. and Wayfair. Matthew Piekos holds a 2020 - 2022 Master of Business Administration - MBA @ UMass Boston. With a robust skill set that includes Account Management, Budgets, CRM, Cross-functional Team Leadership, Customer Service and more. Matthew Piekos has 3 emails and 1 mobile phone numbers on RocketReach.
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