Matthew Pickard Email
Vice President, Commercial Solutions @ Conduent
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Matthew Pickard Location
- Holmfirth, GB
Matthew Pickard Work
- Vice President, Commercial Solutions @ (February 2025 - Present)
- Vice President, CX Delivery Management @ (December 2024 - February 2025)
- Senior Director, Regional Head, CX Operations, EMEA Region @ (June 2024 - December 2024)
- Senior Director, Commercial Solutions @ (July 2023 - June 2024)
- Director, Commercial Solutions @ (July 2022 - July 2023)
- Business Operations Consultant @ (January 2021 - June 2022)
- Regional Head of Business Services, Asia Pacific International Countries @ (August 2015 - March 2020)
- Country Head, Change Delivery @ (July 2011 - July 2015)
- Senior Manager, Service Delivery Asia Pacific @ (June 2009 - July 2011)
- Vice President Operations @ (April 2006 - June 2009)
- Senior Customer Services Manager, Mortgage Service Centre @ (March 2004 - March 2006)
- Operations Manager @ (November 1988 - March 2004)
Matthew Pickard Education
- Batley Grammar School
A Levels (A Levels)
1981-1988
Matthew Pickard Skills
- Leadership
- Customer Experience
- IT Strategy
- BPO
- Banking
- Business Transformation
- Stakeholder Management
- PMO
- Call Center
- People Management
- Credit Cards
- Payments
- Portfolio Management
- Business Process Re Engineering
- Financial Risk
- Business Analysis
- Relationship Management
- Credit Risk
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategy
- Financial Services
- Offshoring
- Performance Management
- AML
- Management Consulting
- Operations Management
- Project Portfolio Management
- Program Management
- Risk Management
- Business Process
- Change Management
- Customer Service
- Operational Risk
- Back Office
- Business Process Improvement
- Governance
- Operational Risk Management
- Business Strategy
- Management
- Outsourcing
- Retail Banking
- Call Centers
- Service Delivery
- Project Delivery
- CRM
- Analysis
- Internet Banking
Matthew Pickard Summary
- Matthew Pickard, based in Holmfirth, GB, is currently a Vice President, Commercial Solutions at Conduent. Matthew Pickard brings experience from previous roles at Conduent. Matthew Pickard holds a 1981 - 1988 A Levels in A Levels @ Batley Grammar School. With a robust skill set that includes Leadership, Customer Experience, IT Strategy, BPO, Banking and more. Matthew Pickard has 2 emails on RocketReach.
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