Matthew Parham Email & Phone Number

Service Desk Specialist @ Makpar Corporation

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Matthew Parham Location

Florida, United States

Matthew Parham Work

Service Desk Specialist @ (December 2025 - Present)
Executive Desktop Support Rep. and Senior Tech Support Rep @ (April 2017 - October 2025)
Consultation Associate (CA) @ (July 2012 - May 2017)
Desktop Support Technician @ (September 2015 - April 2017)
CAE 1, Customer Technical Support (IP) @ (February 2013 - May 2014)
Field Service Technician Scheduler @ St. Vincent's HealthCare (September 2012 - February 2013)
Administrative Assistant @ (June 2005 - March 2010)

Matthew Parham Education

AAS (IT-CNS)
2010-2012
ITT Technical Institute
Associate's Degree (Computer Systems Networking and Telecommunications)

Matthew Parham Skills

10 Key
Active Directory
Administration
Administrative Assistants
Appointment Scheduling
Break Fix
Citrix Administration
Citrix Products
Client Interfacing Skills
Client Presentation
Client-Centered Solution Delivery
Communication
Computer Consultation
Computer Hardware
Computer Hardware Troubleshooting
Computer Maintenance
Computer Networking
Computer Repair
Computer-Aided Engineering (CAE)
Consultative Selling and Fix Alignment
Cross-Functional Collaboration & Tech Translation
Customer Education
Customer Service
Data Entry
Desktop Application Support
Domain Controller
Email Management
Employee Relations
Equipment Deployment
Event Planning
Executive Support
Filing
General Administration
Help Desk Implementation
Help Desk Support
Helping Clients Succeed
Human Resources
IT Asset Deployment
IT Hardware Support
IT Operations
Incident Management
Laptops
Leadership
LinkedIn Learning
Long-term Customer Relationships
Mac & PC platforms
Management
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Entra ID
Microsoft Excel
Microsoft Office
Microsoft Office 2007
Microsoft Power Apps
Microsoft Word
Mindfulness
Multi-Channel Technical Support
Networking
Office 365
Office Management
Onboarding
Password Resets
Payroll
PowerPoint
Printer Support
Problem Solving
Process Migration
Remote Computing
Remote Device Management
Remote I/O
Remote User Support
Service Desk
Service-Level Agreements (SLA)
ServiceNow
Social Inclusion
Software Installation
Software Troubleshooting
Spreadsheets
System Administration
Talent Management
Teamwork
Technical Requirements
Technical Support
Technical Troubleshooting
Telephone Skills
Tier 2 Help Desk Support
Time Management
Training
Training Material
Travel Assistance
Travel Management
Troubleshooting
Video Conferencing
Windows 10
Windows 7
Written Correspondence
IP
Virtualization
Manufacturing
Support
Administrative
Windows 8
Mobile Phone Apps
Windows XP Pro
CAE
SharePoint
Insurance
Meeting Scheduling
Windows Vista

Matthew Parham Summary

Matthew Parham, based in Florida, United States, is currently a Service Desk Specialist at Makpar. Matthew Parham brings experience from previous roles at FIS, Geek Squad, NetTech Consultants, Inc. and Comcast. Matthew Parham holds a 2010 - 2012 AAS in IT-CNS. With a robust skill set that includes 10 Key, Active Directory, Administration, Administrative Assistants, Appointment Scheduling and more. Matthew Parham has 2 emails and 1 mobile phone numbers on RocketReach.