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Matthew Papendick Location
Hawthorne, NJ, US
Matthew Papendick Work
Level 3 Support Technician @ (October 2019 - Present)
Programmer @ Kraus Hi-Tech Home Automation (September 2017 - October 2019)
Technical Lead and Control4 Programmer @ (January 2016 - September 2017)
Service and Project Manager @ (February 2015 - September 2017)
eDiscovery Analyst @ (June 2014 - February 2015)
Regional Service Manager @ (May 2012 - August 2013)
Tier 3 control tower @ Total Tech Solutions (September 2011 - May 2012)
Armor crew member 19K PFC @ US Army Fort Knox (February 2011 - August 2011)
Lead Tech and Representative TIER III @ (September 2008 - February 2011)
Tier 2 technician @ (June 2007 - August 2008)
Matthew Papendick Education
Anthem Institute-Parsippany
A+ hardware & software (Computer Technology/Computer Systems Technology)
2006-2007
Matthew Papendick Skills
Consumer Electronics
Customer Satisfaction
Product Training
Computer Hardware
Product Management
Inventory Management
Electronics
Troubleshooting
Customer Experience
Cross-functional Team Leadership
Retail
Customer Service
Account Management
Printers
Customer Support
Hardware
Call Center
Vendor Management
Sales
Process Improvement
Management
Cost Reduction Strategies
Call Centers
SAP
Leadership
Strategic Planning
Security
Testing
Business Strategy
Technical Support
Training
Windows
Team Leadership
Solution Selling
Mobile Devices
Team Building
Integration
Project Management
Professional Services
Cloud Computing
Enterprise Software
B2B
Business Process Improvement
Matthew Papendick Summary
Matthew Papendick, based in Hawthorne, NJ, US, is currently a Level 3 Support Technician at Sage AV. Matthew Papendick brings experience from previous roles at Kraus Hi-Tech Home Automation, Intra Home Systems, LLC and Merck. Matthew Papendick holds a 2006 - 2007 A+ hardware & software in Computer Technology/Computer Systems Technology @ Anthem Institute-Parsippany. With a robust skill set that includes Consumer Electronics, Customer Satisfaction, Product Training, Computer Hardware, Product Management and more. Matthew Papendick has 2 emails and 2 mobile phone numbers on RocketReach.
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