Matthew Otis Email & Phone Number
Technical Support Engineer @ NetApp
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Matthew Otis Location
- Orem, UT, US
Matthew Otis Work
- Technical Support Engineer @ (April 2010 - Present)
- System Engineer @ (June 2007 - Present)
- Ipsec Contivity Team Lead @ Nortel Networks (October 2005 - June 2007)
Matthew Otis Education
- Provo College-American Fork 2001-2003
Matthew Otis Skills
- Artificial Intelligence (AI)
- Information Technology
- Employee Relations
- Management
- Technical Recruiting
- Escalation Resolution
- skill based routing
- Technical Support
- Customer Escalation Management
- Scheduling
- Team Building
- Workflow Management
- Customer Service
- Troubleshooting
- Teamwork
- Network-Attached Storage (NAS)
- Routing Protocols like RIP
- Open Shortest Path First (OSPF)
- Quality of Service (QoS)
- Firewalls
- Knowlage base
- Network Troubleshooting
- Remote Troubleshooting
- Network Design
- Cisco Routers
- Direct Sales
- Supervisory Skills
- Maintenance & Repair
- Retail Sales
- Inventory Control
- Hiring
- Payroll Processing
- Storage Area Network (SAN)
- Cross-functional Team Leadership
- Interviewing
- Training
- Team Leadership
Matthew Otis Summary
- Matthew Otis, based in Orem, UT, US, is currently a Technical Support Engineer at Netapp. Matthew Otis brings experience from previous roles at Convergys and Nortel Networks. Matthew Otis holds a 2001 - 2003 Provo College-American Fork. With a robust skill set that includes Artificial Intelligence (AI), Information Technology, Employee Relations, Management, Technical Recruiting and more. Matthew Otis has 4 emails and 4 mobile phone numbers on RocketReach.
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