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Matthew O'Connor Location
Oakland, CA, US
Matthew O'Connor Work
SVP, Global Head of Success Slack, Tableau @ (February 2024 - Present)
Board Observer @ (January 2022 - February 2024)
SVP, Global Head of Customer Success, Services, Renewals @ (July 2021 - February 2024)
Head of Customer Success, Americas @ (August 2017 - July 2021)
Vice President, Professional Services @ (November 2016 - July 2017)
Vice President, Customer Success @ (November 2015 - October 2016)
Vice President, Professional Services, Marketing Cloud @ (November 2014 - November 2015)
Senior Director, Marketing Cloud Professional Services @ (February 2012 - November 2014)
Director, Cloud and Industry Architects, Collaboration Cloud @ (June 2010 - January 2012)
Engagement Manager, Professional Services @ (December 2007 - August 2010)
Principal Consultant, Professional Services @ (July 2005 - December 2007)
Portfolio Architect @ (September 1998 - July 2005)
Matthew O'Connor Education
Illinois Wesleyan University
BA (Business Administration)
1994-1998
Cranbrook Schools 1990-1994
MIT Sloan School of Management
Intelligent Organizations – Collaboration and the Future of Work
2010
Matthew O'Connor Skills
Salesforce.com
CRM
Social Technologies
Social Media
Professional Services
Channel
Analytics
P&L Management
Enterprise Software
Consulting
Business Transformation
Integration
Change Management
Solution Selling
Collaboration Solutions
Social Network Analysis
Cloud Computing
SaaS
Sales Process
Strategic Partnerships
Project Management
Sales
Management
Solution Architecture
Leadership
Strategy
Go-to-market Strategy
Account Management
Direct Sales
Business Intelligence
Radian6
Sales Enablement
Pre-sales
New Business Development
Product Management
Cloud
Marketing
Program Management
Go To Market Strategy
Research
Marketing Strategy
Pre Sales
Services
Architecture
Public Speaking
Microsoft Excel
Matthew O'Connor Summary
Matthew O'Connor, based in Oakland, CA, US, is currently a SVP, Global Head of Success Slack, Tableau at Salesforce. Matthew O'Connor brings experience from previous roles at Robots and Pencils, Slack and SmartRecruiters. Matthew O'Connor holds a 1994 - 1998 BA in Business Administration @ Illinois Wesleyan University. With a robust skill set that includes Salesforce.com, CRM, Social Technologies, Social Media, Professional Services and more. Matthew O'Connor has 3 emails and 3 mobile phone numbers on RocketReach.
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