Matthew Merchant Email & Phone Number
Quality Evaluator - Auto GHRN Oversight @ Allstate
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Matthew Merchant Location
- Cincinnati, OH, US
Matthew Merchant Work
- Quality Evaluator - Auto GHRN Oversight @ (June 2024 - Present)
- Auto Damage Adjuster @ (November 2021 - June 2024)
- Claim Adjuster @ (July 2012 - November 2021)
- Customer Service Manager @ Twin City Collision Repair (April 2011 - July 2012)
- Physical Damage Appraiser @ (March 2008 - April 2011)
- Assistant Manager @ Collision Cure Body Werks (May 2003 - March 2008)
Matthew Merchant Education
- National Institute for Automotive Service Excellence
Collision Repair and Refinish
2013-2015 - I-Car
Platinum (Individual)
2002-2015 - Greenfield-Central High School
Diploma (General Studies)
1997-2001
Matthew Merchant Skills
- Account Management
- Alternative Dispute Resolution
- Automotive Estimating
- Brand Awareness
- Brand Loyalty
- Brand Strategy
- Business Development
- Business Relationship Management
- Business-to-Business (B2B)
- Claim
- Claims Management
- Commercial Insurance
- Communication
- Conflict Management
- Contract Management
- Contract Negotiation
- Customer Acquisition
- Customer Experience
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Management
- Customer Insight
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Representatives
- Customer Service Training
- Customer Support
- Dispute Resolution
- Employee Relations
- General Insurance
- Insurance
- Interpersonal Skills
- Investigation
- Liability
- Management
- Management Development
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Negotiation
- Organization Skills
- Project Management
- Property
- Property & Casualty Insurance
- Reconditioning
- Retention Management
- Sales
- Sales Management
- Sales Operations
- Sales Processes
- Soft Skills
- Spreadsheets
- Strategic Thinking
- Supply Chain Operations
- Time Management
- Property
- Property And Casualty Insurance
Matthew Merchant Summary
- Matthew Merchant, based in Cincinnati, OH, US, is currently a Quality Evaluator - Auto GHRN Oversight at Allstate. Matthew Merchant brings experience from previous roles at Clearcover, Allstate, Twin City Collision Repair and The Hartford. Matthew Merchant holds a 2013 - 2015 Collision Repair and Refinish @ National Institute for Automotive Service Excellence. With a robust skill set that includes Account Management, Alternative Dispute Resolution, Automotive Estimating, Brand Awareness, Brand Loyalty and more. Matthew Merchant has 2 emails and 2 mobile phone numbers on RocketReach.
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