Matthew Loke Email
Customer Service Manager - Fraud and Scam Centre @ UOB
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Matthew Loke Location
- Singapore
Matthew Loke Work
- 2023 -now Customer Service Manager - Fraud and Scam Centre @
- 2022 -2023 Service Support Lead (Global) @
- 2021 -2022 Customer Service Manager @
- 2017 -2020 Customer Experience Executive @
- 2015 -2017 Team Manager @
- 2012 -2014 Service Manager @
- 2008 -2012 Research and Support Consultant @
- 2006 -2007 Assistant Store Manager @
- 2001 -2005 Customer Service Officer @
Matthew Loke Education
- Multimedia University (MMU) - Malaysia
B.Sc. Media Innovation (Hons) – 2nd Class ( Multimedia Technology and Design, 3.26)
1997-2000 - Asia Pacific Institute Information Technology (APIIT) - Malaysia
Diploma Information Technology - Credit ( Information and Communication Technology, Credit)
1995-1996
Matthew Loke Skills
- Order Fulfillment
- Team Building & Training
- Billing
- Accounting & invoicing
- Contact Centre
- Logistics management
- Due Diligence
- Customer Support
- Clients & Contracts
- Anti Money Laundering
- CRM (Customer relationship management)
- Contact Centers
- Leadership
- Management
- Invoicing
- Telecommunications
- Customer Satisfaction
- CRM
- Business Analysis
- Business Development
- Project Management
- Training
- Customer Service
- Vendor Management
- Customer Experience
- Sales
- Call Centers
- Microsoft Office
- Accounting and Invoicing
- Crm Customer Relationship Management
- Clients and Contracts
- Team Building and Training
- Consumer Services
- Services
- Hub
- Customer Relationship Management Crm
- Customer Relationship Management
Matthew Loke Summary
- Matthew Loke, based in Singapore, is currently a Customer Service Manager - Fraud and Scam Centre at UOB. Matthew Loke brings experience from previous roles at Amber Group, SPACEMAN - space saving design, MyRepublic Ltd and MyRepublic. Matthew Loke holds a 1997 - 2000 B.Sc. Media Innovation (Hons) – 2nd Class in Multimedia Technology and Design, 3.26 @ Multimedia University (MMU) - Malaysia. With a robust skill set that includes Order Fulfillment, Team Building & Training, Billing, Accounting & invoicing, Contact Centre and more. Matthew Loke has 1 emails on RocketReach.
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