Matthew Kohn Email & Phone Number
Head of Customer Success @ CAROL
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Matthew Kohn Location
- New York, NY, US
Matthew Kohn Work
- 2023 - now Head of Customer Success @ CAROL Bike
- 2020 - 2023 Customer Success Manager @ CAROL
- 2019 - 2020 Head of Experience @ Ten Spot
- 2014 - 2018 Customer Experience and Business Growth Consultant @ Troupefit
- 2015 - 2018 Associate Director, Corporate Wellness Strategy @
- 2013 - 2015 Account Manager, Barclays @
- 2011 - 2013 Assistant General Manager and Director of Wellness Strategy, Barclays Account @
- 2009 - 2011 National Director of Personal Training, Corporate and General Manager and District Manager @
Matthew Kohn Education
- Queens College
MS (Exercise Science and Nutrition)
2002 - 2005 - Indiana University Bloomington
BS (Kineseology)
1998 - 2002 - City University London 2001 - 2001
Matthew Kohn Skills
- Support Management
- Sales
- Communication
- Customer Relationship Management (CRM)
- Analytical Skills
- Customer Experience
- Product Development
- Customer Success Strategy
- Customer Success
- Operations Management
- Business Development
- Account Management
- Program Management
- Strategic Planning
- Marketing Strategy
- Corporate Development
- Sales Management
- Marketing
- Customer Acquisition
- Performance Management
- Trend Analysis
- Go-to-market Strategy
- Start-ups
- Budgeting
- Competitive Analysis
- Data Analysis
- Business Strategy
- Customer Satisfaction
- Microsoft Office
- HubSpot
- Google Suite
- Leadership
- Strategic Partnerships
- Client Relations
- Management
- Leadership Development
- Team Leadership
- Customer Service
- Team Management
- Relationship Building
- Customer Experience Management
- Innovation Development
- Establishing Strategic Partnerships
- Strategic Partner Relationship Management
- B2C
- Customer Analysis
- Brand Positioning Strategies
- Key Client Relationships
- Project Team Management
- Revenue & Profit Growth
- Health & Wellness
- Operations
- Product Adoption
- Business Innovation
- Strategic Data Analysis
Matthew Kohn Summary
- Matthew Kohn, based in New York, NY, US, is currently a Head of Customer Success at CAROL Bike. Matthew Kohn brings experience from previous roles at CAROL, Ten Spot, Troupefit and Optum: PlusOne Health Management Inc.. Matthew Kohn holds a 2002 - 2005 MS in Exercise Science and Nutrition @ Queens College. With a robust skill set that includes Support Management, Sales, Communication, Customer Relationship Management (CRM), Analytical Skills and more. Matthew Kohn has 3 emails and 2 mobile phone numbers on RocketReach.
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