Matthew Kohn Email & Phone Number
Senior Customer Success Manager @ CAROL
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Matthew Kohn Location
- New York, NY, US
Matthew Kohn Work
- Senior Customer Success Manager @ CAROL Bike (September 2023 - Present)
- Customer Success Manager @ CAROL Bike (August 2020 - September 2023)
- Head of Experience @ Ten Spot (April 2019 - April 2020)
- Customer Experience and Business Growth Consultant @ Troupefit (February 2014 - December 2018)
- Associate Director, Corporate Wellness Strategy @ (June 2015 - July 2018)
- Account Manager, Barclays @ (August 2013 - June 2015)
- Assistant General Manager and Director of Wellness Strategy, Barclays Account @ (June 2011 - August 2013)
- National Director of Personal Training, Corporate and General Manager and District Manager @ (September 2006 - July 2011)
Matthew Kohn Education
- Queens College
MS (Exercise Science and Nutrition)
- Indiana University Bloomington
BS (Kineseology)
- City St George’s, University of London
Study abroad program
Matthew Kohn Skills
- Support Management
- Sales
- Communication
- Customer Relationship Management (CRM)
- Analytical Skills
- Customer Experience
- Product Development
- Customer Success Strategy
- Customer Success
- Operations Management
- Business Development
- Account Management
- Program Management
- Strategic Planning
- Marketing Strategy
- Corporate Development
- Sales Management
- Marketing
- Customer Acquisition
- Performance Management
- Trend Analysis
- Go-to-market Strategy
- Start-ups
- Budgeting
- Competitive Analysis
- Data Analysis
- Business Strategy
- Customer Satisfaction
- Microsoft Office
- HubSpot
- Google Suite
- Leadership
- Strategic Partnerships
- Client Relations
- Management
- Leadership Development
- Team Leadership
- Customer Service
- Team Management
- Relationship Building
- Customer Experience Management
- Innovation Development
- Establishing Strategic Partnerships
- Strategic Partner Relationship Management
- B2C
- Customer Analysis
- Brand Positioning Strategies
- Key Client Relationships
- Project Team Management
- Revenue & Profit Growth
- Health & Wellness
- Operations
- Product Adoption
- Business Innovation
- Strategic Data Analysis
- Automation
- Business Process Improvement
- Community Management
- Contract Management
- Contract Negotiation
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Lifecycle Management
- Customer Retention
- Growth Strategies
- Healthcare
- Partner Success
- Product Management
- Program Development
Matthew Kohn Summary
- Matthew Kohn, based in New York, NY, US, is currently a Senior Customer Success Manager at CAROL Bike. Matthew Kohn brings experience from previous roles at CAROL Bike, Ten Spot, Troupefit and Optum: PlusOne Health Management Inc.. Matthew Kohn holds a MS in Exercise Science and Nutrition @ Queens College. With a robust skill set that includes Support Management, Sales, Communication, Customer Relationship Management (CRM), Analytical Skills and more. Matthew Kohn has 1 emails and 2 mobile phone numbers on RocketReach.
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