2nd Line Agent - Customer Services @ (February 2008 - October 2009)
Duty Manager- Skybreak @ Skybreak (January 2007 - January 2008)
Senior Ticket Desk Agent @ (January 2004 - January 2006)
Ticket Desk Lead Agent @ Servisair (January 1996 - January 2004)
Matthew Jacobs Education
The Open University
(Information Technology)
Matthew Jacobs Skills
Online Gaming
ITIL Certified
ITIL Process
PHP
phpMyAdmin
MySQL
Red Hat Linux
SharePoint
Bash
Account Management
Technical Documentation
Technology Integration
Regulations
Compliance
Gambling
Online Gambling
Scrum
ITIL
Gaming Industry
Casino
E-commerce
E-payments
Affiliate Management
Gaming
E Commerce
E Payments
Team Leadership
Process Improvement
Microsoft Word
Microsoft Excel
Marketing
Training
Linux
Agile Project Management
Agile Methodologies
Affiliate Marketing
Product Management
Leadership
Cross Functional Team Leadership
Continuous Process Improvement
Workflow Management
Team Building
Distributed Team Management
Team Motivation
Matthew Jacobs Summary
Matthew Jacobs, based in Stockholm County, Sweden, is currently a SVP of Operations and Engineering at White Hat Studios. Matthew Jacobs brings experience from previous roles at White Hat Studios, White Hat Gaming, SG Digital (Division of Scientific Games Corporation) and NYX Gaming Group Ltd. Matthew Jacobs holds a The Open University. With a robust skill set that includes Online Gaming, ITIL Certified, ITIL Process, PHP, phpMyAdmin and more. Matthew Jacobs has 2 emails and 1 mobile phone numbers on RocketReach.
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