Location
Swindon, GB
Work
- Director Of Operations @ Scotts of Stow
- Head of Customer Operations @ Scotts of Stow
- Contact Centre Manager @ Dyson
Education
- University of Wales, Aberystwyth
BScEcon (International Relations)
1998 - 2001
Skills
- Call Center
- Change Management
- Performance Management
- Team Management
- Coaching
- Process Improvement
- Team Leadership
- Employee Engagement
- Customer Service
- Customer Satisfaction
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