Matthew Hanlon Email
Head of AMAZE Direct (Contact Centre) @ Metro Bank (UK)
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Matthew Hanlon Location
- London, England, GB
Matthew Hanlon Work
- Head of AMAZE Direct (Contact Centre) @ (June 2026 - Present)
- Head of Process Excellence and Delivery @ (April 2026 - June 2026)
- Head of Mortgage Operations and Vulnerable Customer and Inclusion Team Lead @ (March 2025 - April 2026)
- Head of Mortgage Operations @ (April 2022 - March 2025)
- Mortgage Operations Manager @ (August 2020 - April 2022)
- Mortgage Data and Project Manager @ (September 2019 - August 2020)
- Mortgage Lending Team Leader @ (August 2018 - September 2019)
- Mortgage Completions Team Leader @ (June 2017 - August 2018)
- Mortgage Pre Offer Team Leader @ (April 2017 - June 2017)
- Mortgage Completions Specialist @ (May 2016 - April 2017)
- Branch Manager @ (February 2015 - April 2016)
- Assistant Manager Compliance and Cashiers @ (November 2014 - February 2015)
- Customer Service Manager @ (June 2013 - November 2014)
- Relieving Officer @ (March 2013 - June 2013)
- Customer Service Specialist @ (June 2012 - March 2013)
- Customer Support Assistant @ (October 2011 - June 2012)
- Customer Service Representative @ (October 2010 - October 2011)
Matthew Hanlon Education
- Educate 360
Lean Six Sigma White Belt Certification
2026-2026 - TAFE NSW Higher Education
Diploma (Human Resources Management and Services)
2011-2012 - Mitchell High School
Higher School Certificate
Matthew Hanlon Skills
- Cbd
- Customer Experience
- Cross Selling
- Banking
- Relationship Management
- Retail Banking
- Branch Management
- Consumer Lending
- Call Centers
- Branch Banking
- Customer Service
- Credit Cards
- Loans
- Financial Services
- Bank Management
Matthew Hanlon Summary
- Matthew Hanlon, based in London, England, GB, is currently a Head of AMAZE Direct (Contact Centre) at Metro Bank (UK). Matthew Hanlon brings experience from previous roles at Metro Bank (UK). Matthew Hanlon holds a 2026 - 2026 Lean Six Sigma White Belt Certification @ Educate 360. With a robust skill set that includes Cbd, Customer Experience, Cross Selling, Banking, Relationship Management and more. Matthew Hanlon has 2 emails on RocketReach.
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