Matthew Haney Email & Phone Number

Technical Program Manager, AI @ Mudflap

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Matthew Haney Location

New York, NY, US

Matthew Haney Work

Technical Program Manager, AI @ (April 2026 - Present)
Tech Ops Manager @ (January 2025 - April 2026)
CX Operations Tech Lead, Zendesk Admin @ (March 2024 - January 2025)
Zendesk CRM Administrator @ (March 2023 - March 2024)
Team Lead, Technical Operations @ (July 2022 - March 2023)
Senior Fulfillment Operations Representative @ (February 2021 - July 2022)
Customer Service, Claims Representative @ (March 2020 - February 2021)
Technical Expert @ (October 2018 - October 2020)
Technical Specialist @ (January 2017 - January 2018)
Cabin Chief (Purser and Head Flight Attendant) @ (January 2015 - January 2016)

Matthew Haney Education

LaGrange College
Music
2007-2010

Matthew Haney Skills

AI Adoption
AI Strategy
API
API Integrations
API Testing
Accruals
Analytical Skills
Artificial Intelligence (AI)
Asana
Business Process Improvement
CSAT
Cascading Style Sheets (CSS)
Communication
Conflict Resolution
Creative Problem Solving
Crisis Management
Cross-functional Collaboration
Cross-functional Collaborations
Cross-team Collaboration
Cultural Awareness
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Data Reconciliation
Documentation
EASA certified flight attendant
Emergency Procedures
Enterprise Support Systems
Enterprise Systems
Excel Pivot
HTML5
Help Center Customization (HTML/CSS)
Identifying Trends
JSON
Jira
Key Performance Indicators
Leadership
Mac OS
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Multitasking
Omnichannel Support
Operations Management
Operations Process Improvement
Operations Support
Passenger Services
Peer Relationships
Policies & Procedures Development
Postman
Postman API
Presentations
Problem Solving
Product Knowledge
Program Management
Project Management
Recon
Six Sigma Black Belt
Six Sigma Green Belt
Social Marketing Fulfillment
Software Diagnostics
System Administration
Team Collaboration
Team Leadership
Team Management
Teamwork
Technical Learning
Technical Operations
Technical Support
Technical Training
Time Management
Training
Troubleshooting
Workflow Automation
Workflow Design
Workload Prioritization
Zapier
Zendesk
Zendesk API
Zendesk Explore Reporting and Analytics
Zendesk Guide Management
Zendesk Omnichannel Routing
Zendesk SLA
Zendesk Support
Zendesk Triggers and Automations
iPhone

Matthew Haney Summary

Matthew Haney, based in New York, NY, US, is currently a Technical Program Manager, AI at Mudflap. Matthew Haney brings experience from previous roles at Etsy, Melio and Fluent, Inc. Matthew Haney holds a 2007 - 2010 Music @ LaGrange College. With a robust skill set that includes AI Adoption, AI Strategy, API, API Integrations, API Testing and more. Matthew Haney has 2 emails and 1 mobile phone numbers on RocketReach.