Matthew Goodall Email & Phone Number

Principal – Unified Observability, Enablement and AIOps @ Navy Federal Credit Union

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Matthew Goodall Location

Washington, DC, US

Matthew Goodall Work

Principal – Unified Observability, Enablement and AIOps @ (September 2026 - Present)
Director of Technology, Enterprise Monitoring and Observability @ (August 2024 - April 2026)
Founder and Mentor @ GoodallNow (February 2023 - August 2024)
Service Delivery Director @ (July 2020 - February 2023)
Application Support Manager @ (September 2013 - July 2020)
Application Support Tech Lead @ (March 2012 - September 2013)
Application Support Senior @ (March 2010 - February 2012)
Production Services Manager @ (September 2006 - March 2010)
Senior Business Applications Analyst @ (October 2001 - September 2006)
Service Consultant III – Technical Lead @ (November 1998 - October 2001)
Senior Technical Support Representative @ InfiNet (September 1997 - October 1998)
Tech Support Representative @ Widomaker Communication Services, Inc (March 1997 - September 1997)
Director of Information Technology, Enterprise Monitoring and Observability @ (August 2024 - Present)

Matthew Goodall Education

George Mason University 2008-2012
Virginia Tech 1992-1995
Old Dominion University 1991-1991
Christopher Newport University 1989-1991

Matthew Goodall Skills

Agile Methodologies
Agility & Resilience
AI Ethics
AIOps
AI Trends
Analytics and Big Data
Artificial Intelligence (AI)
Business Analysis
Business Case Development
Business Continuity
Change Control
Coaching & Mentoring
Collective Intelligence
Communication
Continuous Improvement
Customer Relationship Management (CRM)
Data Center
Data Regulation
Data Science
Data Storytelling
DevOps
Digital Transformation
Disaster Recovery
Enterprise Architecture
Establishing Relationships
Extended Intelligence
Financial Services / FinTech
Innovation
ITIL
IT Operations
IT Service Management
IT Strategy
IT Transformation
Jira
Leadership
Leadership Presence
Machine Learning
Management
Microsoft 365
Middleware
Mindful Leadership
Networking
Observability
Operations Management
Outcome Driven Innovation
Pegasystems PRPC
PMO
Problem Solving
Process Automation
Process Engineering
Process Improvement
Product Adoption
Product Management
Production Managment
Production Support
Program Management
Project Management
Release Management
Requirements Analysis
Resource Management
Resiliency
Risk Management
SDLC
Service Delivery
ServiceNow
Software Development Life Cycle (SDLC)
Stakeholder Management
Strategy Execution
System Testing
Systems Thinking
Teamwork
Technical Integration
Third-Party Vendor Management
UAT coordination
User Acceptance Testing
Vendor Management
Web Development
PMP
CRM
Enterprise Software
Visio
Troubleshooting
IT Management
BMC Remedy
Service Management
Service Operations
Business Application Delivery
Business Applications
Experienced Business Analyst
Dependable Team Player
HTML
MS Project
Team Leadership
Microsoft Office
Business Process Improvement
Customer Service
Mac
Financial Services
Software Development
Services
C++
Software Development Life Cycle Sdlc
Software Development Life Cycle

Matthew Goodall Summary

Matthew Goodall, based in Washington, DC, US, is currently a Principal – Unified Observability, Enablement and AIOps at Navy Federal Credit Union. Matthew Goodall brings experience from previous roles at Walgreens, GoodallNow and Freddie Mac. Matthew Goodall holds a 2008 - 2012 George Mason University. With a robust skill set that includes Agile Methodologies, Agility & Resilience, AI Ethics, AIOps, AI Trends and more. Matthew Goodall has 4 emails and 1 mobile phone numbers on RocketReach.