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Matthew Germain Location
Albany, NY, US
Matthew Germain Work
Support Specialist @ (February 2025 - Present)
Boys Head Varsity Lacrosse Coach @ South Glens Falls CSD (January 2020 - Present)
Senior Customer Relations and Support Specialist @ (March 2009 - July 2024)
Technical Account Manager @ (September 2006 - December 2008)
Quality Assurance Manager @ (January 2003 - January 2005)
Product Analyst @ (January 1999 - January 2003)
Senior Staff Agent @ (October 1997 - December 1998)
Site Manager @ Pitney Bowes Management Services (September 1995 - September 1997)
Matthew Germain Education
Le Moyne College
Bachelor of Arts (BA) (History)
1995
University of Colorado Boulder
(History)
1994-1995
Matthew Germain Skills
Account Management
Customer Service
Team Leadership
Troubleshooting
Salesforce.com
XML
Customer Satisfaction
Digital Media
VOD
Data Analysis
Research
New Media
Business Analysis
Direct Response Television
ASCII
Metadata
Social Media
Technical Support
Customer Support
Key Account Management
Customer Relations
Databases
SQL
Requirements Analysis
Requirements Gathering
SaaS
APIs
Microsoft Excel
Management
Matthew Germain Summary
Matthew Germain, based in Albany, NY, US, is currently a Support Specialist at Astro Chemical Company, Inc.. Matthew Germain brings experience from previous roles at South Glens Falls CSD, Gracenote a Nielsen Company, The Original Lincoln Logs and Tribune Media Services. Matthew Germain holds a Bachelor of Arts (BA) in History @ Le Moyne College. With a robust skill set that includes Account Management, Customer Service, Team Leadership, Troubleshooting, Salesforce.com and more. Matthew Germain has 1 emails and 1 mobile phone numbers on RocketReach.
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