Matthew Franks Email & Phone Number
Leader, Software Engineering @ Cisco
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Matthew Franks Location
- Clayton, NC, US
Matthew Franks Work
- Leader, Software Engineering @ (November 2025 - Present)
- Technical Leader - Escalations @ (November 2024 - December 2025)
- Software (Escalation) Engineer IV @ (July 2022 - November 2024)
- Software (Escalation) Engineer III @ (November 2015 - September 2022)
- Software QA Engineer @ (September 2020 - July 2022)
- Customer Support Engineer @ (January 2015 - November 2015)
- Cyber Operations Technician @ United States Army National Guard (April 2017 - July 2022)
- Signals Intelligence Analysis Technician @ (May 2007 - March 2017)
- Consultant and Senior Training and Development Specialist @ CGI Federal (January 2012 - November 2014)
Matthew Franks Education
- Fayetteville State University
Bachelor of Science - BS (Business Administration and Management, General)
2011-2013 - Defense Language Institute Foreign Language Center
Associate of Arts (AA) (Modern Standard Arabic)
2008-2009
Matthew Franks Skills
- Application Programming Interfaces (API)
- Artificial Intelligence (AI)
- Customer Escalation Management
- Cybersecurity
- Endpoint Security
- Incident Response
- Jira
- Python (Programming Language)
- Security Automation
- Splunk
- Technical Support
- Technical Writing
- XDR
- Leadership
- Information Technology
- PowerPoint
- Information Security
- Close Attention to Detail
- Top Secret
- Intelligence Community
- Technology
- Intelligence
- Linux
- Proofreading
- Computer Hardware
- Adult Education
- Army
- Operational Planning
- Computer Network Operations
- Physical Security
- Military Training
- Troubleshooting
- Government
- Telecommunications
- Instruction
- Cisco Certified
- Government Contracting
- Homeland Security
- Support
- Command
- Microsoft Office
- CompTIA Network+
- Instructor Led Training
- Microsoft Excel
- Testing
- Network Security
- Military Experience
- Leadership Development
- Radio Frequency Engineering
- Training
- Editing
- Modern Standard Arabic
- Customer Service
- National Security
- Intelligence Analysis
- Military
- Security Clearance
- Customer Support
- Management
- Military Logistics
- Briefing
- Research
- Malware Analysis
- Security
- Analytics
- Organizational Leadership
- Services
- Cloud Computing
- Information Assurance
- Highly Self Motivated
- Analysis
- Adaptability
- SIGINT
Matthew Franks Summary
- Matthew Franks, based in Clayton, NC, US, is currently a Leader, Software Engineering at Cisco. Matthew Franks brings experience from previous roles at Cisco. Matthew Franks holds a 2011 - 2013 Bachelor of Science - BS in Business Administration and Management, General @ Fayetteville State University. With a robust skill set that includes Application Programming Interfaces (API), Artificial Intelligence (AI), Customer Escalation Management, Cybersecurity, Endpoint Security and more. Matthew Franks has 4 emails and 3 mobile phone numbers on RocketReach.
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