Technical Project Manager @ (November 2023 - February 2026)
Customer Success Manager @ (December 2022 - November 2023)
Customer Success Specialist @ (February 2022 - December 2022)
Project Coordinator @ (February 2021 - February 2022)
Account Support Lead @ (January 2020 - February 2021)
Senior Account Analyst @ (October 2018 - January 2020)
Account Analyst @ (August 2017 - October 2018)
Project Analyst @ (June 2016 - August 2017)
Matthew Eldredge Education
Westfield State University
Bachelor's degree (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
Matthew Eldredge Skills
Account Management
Account Planning
Analytical Skills
Business Reviews
Communication
Conflict Resolution
Consultative Approach
Creative Problem Solving
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Cybersecurity
Enterprise Software
Establishing Relationships
Groove
Identifying New Opportunities
Information Technology
Jira
Marketing Technology
Microsoft Excel
Microsoft Office
Negotiation
Onboarding
Outreach.io
Presentation Skills
Problem Solving
Product Adoption
Product Demonstration
Product Requirements
Product Road Mapping
Project Coordination
Project Management
Relationship Development
Salesforce.com
ServiceNow
Smartsheet
Software as a Service (SaaS)
Solution Implementation
Strategic Planning
Strategic Thinking
Sustainability
Tableau
Technical Support
Telecommunications
Voice Solutions
Matthew Eldredge Summary
Matthew Eldredge, based in Boston, MA, US, is currently a Senior Technical Project Manager at Recorded Future. Matthew Eldredge brings experience from previous roles at Recorded Future, ExtraHop and Tufts Health Plan. Matthew Eldredge holds a Bachelor's degree in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Westfield State University. With a robust skill set that includes Account Management, Account Planning, Analytical Skills, Business Reviews, Communication and more. Matthew Eldredge has 2 emails and 1 mobile phone numbers on RocketReach.
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