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Matthew Duran Location
Phoenix, AZ, US
Matthew Duran Work
2025 -now Head of Design, Strategy and Reporting @
2022 -2025 Head of Enterprise Critical Vendor Management @
2020 -2022 Vice President -CRE Governance @
2016 -2020 Vice President - Home Lending Lead Generation @
2015 -2016 Control Officer Sr. Associate @
2012 -2015 AVP CCB Oversight @
2011 -2012 Performance Monitoring Manager @
2004 -2011 Business Analyst @
1996 -2003 Workforce Management @
1996 -2001 customer service @
Matthew Duran Education
University of Utah 1994-1998
Judge Memorial 1992-1994
Matthew Duran Skills
Call Center
Process Improvement
Business Analysis
Workforce Management
Performance Management
Business Process Improvement
Call Centers
Customer Satisfaction
Operations Management
Team Building
Analysis
Customer Service
Vendor Management
Insurance
Risk Management
Microsoft Excel
Banking
Management
Change Management
Strategic Planning
Financial Services
Sales
Credit
Portfolio Management
Leadership
Project Management
Program Management
Finance
Coaching
Financial Analysis
CRM
Analytical Skills
Matthew Duran Summary
Matthew Duran, based in Phoenix, AZ, US, is currently a Head of Design, Strategy and Reporting at Northern Trust. Matthew Duran brings experience from previous roles at Northern Trust, MUFG and JPMorgan Chase & Co.. Matthew Duran holds a 1994 - 1998 University of Utah. With a robust skill set that includes Call Center, Process Improvement, Business Analysis, Workforce Management, Performance Management and more. Matthew Duran has 3 emails and 2 mobile phone numbers on RocketReach.
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