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Matthew Dufek Location
De Pere, WI, US
Matthew Dufek Work
2025 -now Director of Medicare Appeals, Resolution Team @
2023 -2025 Director of Medicare Grievances, Resolution Team @
2022 -2023 Associate Director - Resolution @
2018 -2022 Resolution Manager @
2017 -2018 Experience Program Manager @
2016 -2017 Commercial Digital Operations Experience Owner @
2013 -2016 Commercial Digital Operations Manager @
2007 -2013 Frontline Leader @
2004 -2007 Customer Service Representative and Team Lead @
2003 -2003 Management Intern @
Matthew Dufek Education
University of Wisconsin-Stevens Point
Bachelor’s Degree (Business Administration, Management and Operations)
2000-2004
Matthew Dufek Skills
Customer Service
Microsoft Office
Team Building
Employee Benefits
Change Management
Coaching
Healthcare
Health Insurance
Photoshop
Microsoft Excel
Leadership
Project Management
Sales
Business Process Improvement
Training
Call Centers
Management
Insurance
Strategic Planning
Program Management
Social Media
Process Improvement
Business Analysis
Matthew Dufek Summary
Matthew Dufek, based in De Pere, WI, US, is currently a Director of Medicare Appeals, Resolution Team at Humana. Matthew Dufek brings experience from previous roles at Humana. Matthew Dufek holds a 2000 - 2004 Bachelor’s Degree in Business Administration, Management and Operations @ University of Wisconsin-Stevens Point. With a robust skill set that includes Customer Service, Microsoft Office, Team Building, Employee Benefits, Change Management and more. Matthew Dufek has 1 emails and 1 mobile phone numbers on RocketReach.
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