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Matthew Derman Location
Bedford, MA, US
Matthew Derman Work
Technical Support Manager @ (September 2024 - Present)
Director of Global Product Support @ (May 2022 - March 2024)
Director of Customer Onboarding and Support @ (May 2021 - January 2022)
Director Global Services @ (December 2018 - January 2021)
Director, Customer Support and Services @ SnapApp (May 2016 - November 2018)
Customer Success Manager @ SnapApp (September 2015 - May 2016)
Customer Success Manager @ (July 2013 - August 2015)
Matthew Derman Education
Emerson College
BSA (Writing, Literature, and Publishing)
2005-2008
Lewisburg Area High School
High School Diploma (College/University Preparatory)
2001-2005
Matthew Derman Skills
Software as a Service (SaaS)
Technical Support
Help Desk Support
Customer Support
Customer Service
PowerPoint
Microsoft Office
iMovie
Siebel
Basys
Garageband
Blackboard
Outlook
Microsoft Excel
Sales
Insurance
Creative Writing
Editing
Training
Troubleshooting
Social Networking
Technical Writing
Writing
Team Leadership
Social Media
Public Speaking
Marketing
Management
Product Development
Project Management
Matthew Derman Summary
Matthew Derman, based in Bedford, MA, US, is currently a Technical Support Manager at A2Z Sync. Matthew Derman brings experience from previous roles at JOOR, OpenReel, Zmags and SnapApp. Matthew Derman holds a 2005 - 2008 BSA in Writing, Literature, and Publishing @ Emerson College. With a robust skill set that includes Software as a Service (SaaS), Technical Support, Help Desk Support, Customer Support, Customer Service and more. Matthew Derman has 2 emails and 1 mobile phone numbers on RocketReach.
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