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Matthew Derman Location
Bedford, MA, US
Matthew Derman Work
2024 -now Technical Support Manager @
2022 -2024 Director of Global Product Support @
2021 -2022 Director of Customer Onboarding and Support @
2018 -2021 Director Global Services @
2016 -2018 Director, Customer Support and Services @ SnapApp
2015 -2016 Customer Success Manager @ SnapApp
2013 -2015 Customer Success Manager @
Matthew Derman Education
Emerson College
BSA (Writing, Literature, and Publishing)
2005-2008
Lewisburg Area High School
High School Diploma (College/University Preparatory)
2001-2005
Matthew Derman Skills
Software as a Service (SaaS)
Technical Support
Help Desk Support
Customer Support
Customer Service
PowerPoint
Microsoft Office
iMovie
Siebel
Basys
Garageband
Blackboard
Outlook
Microsoft Excel
Sales
Insurance
Creative Writing
Editing
Training
Troubleshooting
Social Networking
Technical Writing
Writing
Team Leadership
Social Media
Public Speaking
Marketing
Management
Product Development
Project Management
Matthew Derman Summary
Matthew Derman, based in Bedford, MA, US, is currently a Technical Support Manager at A2Z Sync. Matthew Derman brings experience from previous roles at JOOR, OpenReel, Zmags and SnapApp. Matthew Derman holds a 2005 - 2008 BSA in Writing, Literature, and Publishing @ Emerson College. With a robust skill set that includes Software as a Service (SaaS), Technical Support, Help Desk Support, Customer Support, Customer Service and more. Matthew Derman has 2 emails and 1 mobile phone numbers on RocketReach.
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