Matthew Cook Location
- Fultondale, AL, US
Matthew Cook Work
- 2024 -now Level 3 Desktop Support @
- 2024 -2024 Level 2 Technician @
- 2014 -2024 IT Helpdesk Manager @
- 2014 -2014 IT Support Technician @
- 2013 -2014 System Engineer @
- 2008 -2010 Field Tech (Customer service engineer @
Matthew Cook Education
- University of Alabama at Birmingham
Bachelor of Science (BS) (Psychology)
1998-2003 - Vestavia Hills High School
Advanced (Generic)
1994-1998
Matthew Cook Skills
- Information Technology Infrastructure
- Technical Competence
- Commercial Software
- Documentation
- Computer Repair
- Ticketing Systems
- Communication
- Public Trust
- Systems Analysis
- Reporting Metrics
- Interpersonal Skills
- Alternative Solutions
- System Requirements
- Service Desk
- Office 365
- Technical Understanding
- Creative Problem Solving
- Active Directory
- Servers
- Virtualization
- Troubleshooting
- Windows Server
- Operating Systems
- Hardware
- Windows 7
- Computer Hardware
- IT Service Management
- TCP/IP
- Technical Support
- Windows XP
- Windows
- Network Administration
- Software Installation
- DNS
- DHCP
- Autotask
- Management
- Networking
- Help Desk Support
- Microsoft Office
- Customer Service
- Printer Support
- Visio
- Information Technology
- Disaster Recovery
- System Administration
- Windows 10
- Security
- SQL
- Virtual Private Network (VPN)
- Project Management
- Firewalls
- FreeNAS
- Virtual Private Network Vpn
- Virtual Private Network
Matthew Cook Summary
- Matthew Cook, based in Fultondale, AL, US, is currently a Level 3 Desktop Support at Building & Earth. Matthew Cook brings experience from previous roles at Aligned Tek, Birmingham-Southern College, US Pipe and Foundry and Stringfellow Technology Group. Matthew Cook holds a 1998 - 2003 Bachelor of Science (BS) in Psychology @ University of Alabama at Birmingham. With a robust skill set that includes Information Technology Infrastructure, Technical Competence, Commercial Software, Documentation, Computer Repair and more. Matthew Cook has 2 emails on RocketReach.
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