Customer Success Manager @ (January 2022 - July 2025)
Lead Customer Success @ (January 2021 - January 2022)
Account Director @ (January 2020 - January 2021)
Director, Client Solutions @ (January 2018 - January 2020)
Business Development | Digital Media Solutions @ Lotus Marketing (January 2017 - January 2018)
Manager, Global Client Operations @ (January 2016 - January 2018)
Manager, Metadata and Publishing @ (January 2012 - January 2016)
Specialist, Metadata and Ad-Sales and International Video Fulfillment @ (January 2008 - January 2011)
Associate Producer @ (January 2006 - January 2008)
Matthew Chai Education
University of Central Florida 2006
University of Central Florida
Bachelor of Fine Arts (Film)
2003-2006
University of Central Florida
Bachelor of Arts (Social Sciences)
2001-2005
Jesuit High School
Matthew Chai Skills
Business Strategy
Sales
Economics
Project Management
Digital Strategy
Client Services
Digital Media
Video
Television
Film
New Media
Video Production
Web Video
Entertainment
Social Media
Video Post-Production
Film Production
Post Production
SEO
Broadcast
Content Strategy
Video Editing
Social Media Marketing
Videography
Marketing
Digital Marketing
Advertising
Editing
Strategy
Mobile Devices
Online Advertising
Technical Support
Product Management
Customer Relationship Management (CRM)
Final Cut Pro
Management
Customer Service
Digital Distribution
VOD
Producing
Creative Direction
Ramp
Gainsight
Customer Satisfaction
Training
Account Management
Software as a Service (SaaS)
Customer Support
Customer Retention
FinTech
Ad Tech
Problem Solving
Leadership
Matthew Chai Summary
Matthew Chai, based in New York, NY, US, is currently a Enterprise Customer Success Manager at Raspberry AI. Matthew Chai brings experience from previous roles at Alloy, Ampla, Knotch and Nielsen. Matthew Chai holds a University of Central Florida. With a robust skill set that includes Business Strategy, Sales, Economics, Project Management, Digital Strategy and more. Matthew Chai has 2 emails and 1 mobile phone numbers on RocketReach.
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