Matthew Catania Email & Phone Number
Senior Service Manager - Email and Service Call Centre @ MITA (Malta Information Technology Agency)
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Matthew Catania Location
- Malta
Matthew Catania Work
- 2025 -now Senior Service Manager - Email and Service Call Centre @
- 2021 -2026 Service Manager: Email, Service Technology, Change and Configuration Management, Customer Care @
- 2014 -2025 ITIL Approved Trainer (PeopleCert) @
- 2017 -2021 Service Management Consultant @
- 2015 -2017 Senior Team Leader @
- 2005 -2015 Team Leader @
- 1997 -2005 Technical Officer @ MITTS Ltd
- 1996 -1997 Technical Officer @ Management Systems Unit
Matthew Catania Education
- University of London
Bachelor of Science (Hons), Computing and Information Systems (Computing and Information Systems)
2004-2007 - University of London
Diploma in Computing and Information Systems, IT (IT)
2002-2004 - Sixth Form, Corradino
ICT (ICT)
1994-1996
Matthew Catania Skills
- Customer Relations
- IT Service Management
- Procedure Development
- Change Management
- IT Operations
- ISO 27001
- Data Center Relocation
- ITIL
- Data Center
- Presentation skills
- IT Management
- Customer Service
- Leadership
- Technical Support
- Management
- Team Leadership
- Service Management
- PRINCE2
- Security
- System Administration
- Windows Server
- ITIL Certified
- ITIL Implementation
- Customer Relationship Management Crm
- Public Speaking
- Business Analysis
- Strategic Planning
- SQL
- Project Management
- Operations
- Customer Relationship Management
Matthew Catania Summary
- Matthew Catania, based in Malta, is currently a Senior Service Manager - Email and Service Call Centre at MITA (Malta Information Technology Agency). Matthew Catania brings experience from previous roles at MITA (Malta Information Technology Agency) and PeopleCert. Matthew Catania holds a 2004 - 2007 Bachelor of Science (Hons), Computing and Information Systems in Computing and Information Systems @ University of London. With a robust skill set that includes Customer Relations, IT Service Management, Procedure Development, Change Management, IT Operations and more. Matthew Catania has 3 emails and 2 mobile phone numbers on RocketReach.
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