Matthew Bylander Email & Phone Number
Head of Service Delivery @ Ocuco Limited
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Matthew Bylander Location
- Vancouver, BC, CA
Matthew Bylander Work
- 2024 -now Head of Service Delivery @
- 2019 -2024 Service Delivery Manager @
- 2018 -2019 Technical Support Manager @
- 2017 -2018 Manager, Client Services @
- 2015 -2017 Customer Experience Manager @
- 2014 -2015 Manager, Client Services @
- 2009 -2014 Senior Manager, Application Services @ EMRlogic Systems Inc.
- 2006 -2009 Department Specific Trainer (Training Support 3) @
- 2003 -2006 CSR 2 and 3 @
Matthew Bylander Education
- Douglas College
(Computing Science and Information Systems)
2002-2009
Matthew Bylander Skills
- Coaching
- Project Planning
- Management
- Team Leadership
- Call Center
- Process Improvement
- Customer Satisfaction
- Customer Service
- Product Management
- Change Management
- Microsoft Office
- Project Management
- Training
- Access
- Troubleshooting
- Risk Management
- Program Management
- Strategy
- Databases
- Business Analysis
- Account Management
- Leadership
- Product Development
- Microsoft Excel
- Software Project Management
- Software Documentation
- SharePoint
- Call Centers
- Time Management
- Cross-functional Team Leadership
- Requirements Analysis
- Integration
- Technical Support
- Healthcare
- Business Process Improvement
- Start-ups
- SDLC
- Software Implementation
- Customer Experience
- Vendor Management
- System Deployment
- Team Building
- Business Intelligence
- System Administration
- Team Management
- Agile Methodologies
- Visio
- SaaS
- Enterprise Software
- CRM
- Strategic Planning
- Cross Functional Team Leadership
- Start Ups
- Microsoft Word
- Sales
Matthew Bylander Summary
- Matthew Bylander, based in Vancouver, BC, CA, is currently a Head of Service Delivery at Ocuco Limited. Matthew Bylander brings experience from previous roles at Ocuco Limited, AppNeta, Metasoft Systems Inc. and Slack. Matthew Bylander holds a 2002 - 2009 Douglas College. With a robust skill set that includes Coaching, Project Planning, Management, Team Leadership, Call Center and more. Matthew Bylander has 2 emails and 3 mobile phone numbers on RocketReach.
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