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Matthew Brittain Location
St Ives, England, GB
Matthew Brittain Work
Customer Service Client Account Manager @ (March 2025 - Present)
Senior Customer Service Advisor @ (August 2021 - August 2025)
Customer Service Advisor @ (August 2021 - September 2024)
Junior CRM Specialist @ (November 2022 - March 2023)
CSA and Junior CRM Specialist @ (August 2021 - March 2023)
CSA and Test Analyst @ (May 2018 - May 2021)
CSA @ (January 2008 - December 2017)
Matthew Brittain Education
North Warwickshire and South Leicestershire College
Higher National Diploma (Animal Care)
2000-2001
Matthew Brittain Skills
Account Management
Administration
CRM Systems (Zendesk, Aurius)
Complaint Investigations
Customer Experience
Customer Service
Customer Service Management
Customer Service Representatives
Customer Support
Lean Process Improvement
Lean Six Sigma
Regression Testing
Regulatory Compliance (FCA)
Six Sigma
Software Testing
System Administration
System Testing
Technical Support
Telephony
Usability Testing
User Acceptance Testing
Zendesk Administrator
Matthew Brittain Summary
Matthew Brittain, based in St Ives, England, GB, is currently a Customer Service Client Account Manager at CAMBRIDGE FLUID SYSTEMS LIMITED. Matthew Brittain brings experience from previous roles at Optimus Cards UK Limited. Matthew Brittain holds a 2000 - 2001 Higher National Diploma in Animal Care @ North Warwickshire and South Leicestershire College. With a robust skill set that includes Account Management, Administration, CRM Systems (Zendesk, Aurius), Complaint Investigations, Customer Experience and more. Matthew Brittain has 1 emails on RocketReach.
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