Matthew Bieber Email & Phone Number
Senior Advisor @ CDC Software LLC
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Matthew Bieber Location
- Allentown, PA, US
Matthew Bieber Work
- Senior Advisor @ (January 2024 - Present)
- CEO @ (January 2015 - January 2024)
- Senior Advisor @ (January 2023 - Present)
- Division Executive - Contact Center Services @ (January 2014 - January 2015)
- President - Cloud and SaaS Technology Services @ (January 2007 - January 2014)
- Chief Operating Officer (COO) - Cloud and SaaS Technology Services @ (January 2005 - January 2007)
- Executive Director, Product Management and Marketing, Contact Center Services @ (January 2000 - January 2005)
- Director of Customer Care Operations, Process Management @ (January 1998 - January 2000)
- Director of Customer Care Operations, National Service Delivery Centers @ (January 1995 - January 1998)
- Group Manager of Customer Care Operations, Call Centers @ (January 1993 - January 1995)
- Group Process and Quality Manager @ (January 1990 - January 1993)
- Strategic Planning Manager @ (January 1985 - January 1990)
- Senior Product Planner, Product Planner, Account Manager Positions @ (January 1980 - January 1985)
Matthew Bieber Education
- Lehigh University College of Business
MBA
- Penn State University
BBA (Marketing with Distinction)
Matthew Bieber Skills
- Account Management
- BPO
- Board Governance
- Budgets
- Business Development
- Business Intelligence
- Business Process Improvement
- Business Process Re-engineering
- CRM
- Call Center
- Call Centers
- Coaching
- Competitive Analysis
- Creative Solutions
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Entrepreneurship
- Executive Management
- Integration
- Leadership
- Marketing
- Marketing Strategy
- Mergers & Acquisitions
- Operational Effectiveness
- Operational Excellence
- Operations Management
- Outsourcing
- P&L Management
- Problem Solving
- Process Improvement
- Product Development
- Product Management
- Professional Services
- Program Management
- SaaS
- Sales
- Sales Process
- Security
- Selling
- Service Delivery
- Service Development
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Management
- Telecommunications
- Turn Around Management
- Vendor Management
- VoIP
- Training
- Team Leadership
- Business Process Re Engineering
- Microsoft Excel
- Cross Functional Team Leadership
- Mergers and Acquisitions
Matthew Bieber Summary
- Matthew Bieber, based in Allentown, PA, US, is currently a Senior Advisor at CDC Software. Matthew Bieber brings experience from previous roles at CDC Software, QueriesAI, Computer Aid, Inc. and Teleperformance. Matthew Bieber holds a MBA @ Lehigh University College of Business. With a robust skill set that includes Account Management, BPO, Board Governance, Budgets, Business Development and more. Matthew Bieber has 2 emails and 2 mobile phone numbers on RocketReach.
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