Matthew Bieber Email & Phone Number
Senior Advisor @ CDC Software LLC
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Matthew Bieber Location
- Allentown, PA, US
Matthew Bieber Work
- 2024 -now Senior Advisor @
- 2015 -2024 CEO @
- 2023 -now Senior Advisor @
- 2014 -2015 Division Executive - Contact Center Services @
- 2007 -2014 President - Cloud and SaaS Technology Services @
- 2005 -2007 Chief Operating Officer (COO) - Cloud and SaaS Technology Services @
- 2000 -2005 Executive Director, Product Management and Marketing, Contact Center Services @
- 1998 -2000 Director of Customer Care Operations, Process Management @
- 1995 -1998 Director of Customer Care Operations, National Service Delivery Centers @
- 1993 -1995 Group Manager of Customer Care Operations, Call Centers @
- 1990 -1993 Group Process and Quality Manager @
- 1985 -1990 Strategic Planning Manager @
- 1980 -1985 Senior Product Planner, Product Planner, Account Manager Positions @
Matthew Bieber Education
- Penn State University
BBA, Marketing with Distinction
- Lehigh University College of Business
MBA
Matthew Bieber Skills
- Marketing
- Account Management
- Call Center
- Business Process Re-engineering
- Customer Experience
- Integration
- Creative Solutions
- Operational Effectiveness
- Business Development
- Process Improvement
- Program Management
- Product Management
- SaaS
- P&L Management
- Service Development
- Problem Solving
- Strategic Planning
- Turn Around Management
- Board Governance
- Call Centers
- CRM
- Telecommunications
- BPO
- Outsourcing
- Leadership
- Operational Excellence
- Product Development
- Strategy
- Cross-functional Team Leadership
- Competitive Analysis
- Operations Management
- Sales Process
- Entrepreneurship
- Business Intelligence
- Customer Satisfaction
- Mergers & Acquisitions
- Selling
- Service Delivery
- Marketing Strategy
- Vendor Management
- Coaching
- Security
- Sales
- VoIP
- Strategic Partnerships
- Professional Services
- Executive Management
- Budgets
- Team Management
- Business Process Improvement
- Training
- Team Leadership
- Business Process Re Engineering
- Microsoft Excel
- Cross Functional Team Leadership
- Mergers and Acquisitions
Matthew Bieber Summary
- Matthew Bieber, based in Allentown, PA, US, is currently a Senior Advisor at CDC Software. Matthew Bieber brings experience from previous roles at CDC Software, QueriesAI, Computer Aid, Inc. and Teleperformance. Matthew Bieber holds a BBA, Marketing with Distinction @ Penn State University. With a robust skill set that includes Marketing, Account Management, Call Center, Business Process Re-engineering, Customer Experience and more. Matthew Bieber has 2 emails and 2 mobile phone numbers on RocketReach.
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