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Matthew Ballantyne Location
Sheffield, GB
Matthew Ballantyne Work
2021 -now Director, ETS - Incident and Major Incident Management @
2020 -2021 Capability and Support Lead @
2017 -2020 Senior Service Operations Manager @
2011 -2017 CSOC Operations Manager @
Matthew Ballantyne Education
Chichester High School for Boys 1985-1991
Royal Signals Army Apprentices College Harrogate
City and Guilds 777 (Telecommunications Operator Systems)
Matthew Ballantyne Skills
Telecommunications
People Management
Network Operations
ITIL
Change Management
Service Management
Customer Experience
IT Operations
Team Leadership
Team Management
Customer Relations
Stakeholder Management
Operations Management
IT Service Management
Computer Network Operations
Sla
Business Process Improvement
Managed Services
Service Delivery
Program Management
Resource Management
Process Improvement
Project Delivery
Cloud Computing
Customer Service
Incident Management
Management
Business Development
Solution Architecture
Management Consulting
Performance Management
Problem Management
B2B
Strategy
Unix
Business Transformation
Business Process
IT Transformation
Integration
Data Center
Release Management
Network Design
Financial Analysis
Training Delivery
IT Strategy
Pre-sales
Process Engineering
VoIP
Project Management
Offshoring
Support
Operations
Global Services
Pre Sales
Matthew Ballantyne Summary
Matthew Ballantyne, based in Sheffield, GB, is currently a Director, ETS - Incident and Major Incident Management at AstraZeneca. Matthew Ballantyne brings experience from previous roles at AstraZeneca and BT. Matthew Ballantyne holds a 1985 - 1991 Chichester High School for Boys. With a robust skill set that includes Telecommunications, People Management, Network Operations, ITIL, Change Management and more. Matthew Ballantyne has 4 emails on RocketReach.
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