Matthew Aman Email & Phone Number
InfoSec Security Support Analyst @ DeleteMe
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Matthew Aman Location
- Hillsboro, OR, US
Matthew Aman Work
- InfoSec Security Support Analyst @ (June 2025 - Present)
- Principal Lead Technical Support Engineer - Security @ (March 2022 - February 2025)
- Senior Technical Support Engineer, Tier 3 - Security @ (September 2020 - March 2022)
- Senior Technical Support Engineer - Security @ (March 2019 - September 2020)
- Success Engineer - Security @ (April 2016 - March 2019)
- Senior Supervisor - Customer Experience @ (May 2013 - February 2016)
- Vendor Operations Supervisor @ (January 2011 - May 2013)
- Operations Support Specialist @ (January 2009 - January 2011)
- Team Lead @ (June 2007 - January 2009)
- Technical Tier 3 Specialist @ (August 2005 - June 2007)
- Program Specialist and Supervisor @ (July 2004 - July 2005)
- Technical Support Representative @ (April 2004 - July 2004)
Matthew Aman Education
- Oregon Institute of Technology
(Software Engineering)
2002-2005
Matthew Aman Skills
- Customer Relationship Management Crm
- Team Building
- Cards
- Help Desk Support
- Customer Service Representatives
- Call Center
- Key Account Management
- Vendors
- User Experience
- Community
- Customer Oriented
- Customer Retention
- Communication Skills
- Agile Methodologies
- Career Development
- Support Teams
- Job Satisfaction
- Online Advertising
- Stress
- Cross Functional Team Leadership
- Product Management
- Customer Support
- Organizational Structure
- At&T
- Back End
- Supervising
- Management
- Revenue
- Outsourcing
- Security
- Chat
- CRM
- Metrics
- Resolve
- Leadership
- Exceeding Expectations
- Staffing Analysis
- Technology
- Strategic Partnerships
- Accounting
- Salesforce.com
- Workflow
- Site Visits
- Networking
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Business Services
- Web Analytics
- Team Management
- Team Leadership
- Offering
- Boosting
- Reports
- Microsoft Office
- Operations Management
- Microsoft Excel
- Training
- Training Coordination
- Policy
- Employee Training
- Customer Service
- Enterprise Software
- Product Acquisitions
- Call Center Development
- Scheduling
- Project Management
- Documentation
- Results Driven
- Reporting
- Stakeholders
- Call Centers
- Microsoft
- Operational Support
- Analysis
- Verizon
- Partner Management
- Cross Functional Team
- Yahoo
- Content Management
- Data Analysis
- Communication
- Customer Service Management
- Core Competencies Include
- Music
- Quality Assurance
- Strategic Planning
- Operations
- Service Quality
- Array
- Entertainment
- QoS
- Technical Support
- Waterfalls
- Project
- Software Engineering
- Social Support
- Service Levels
- Analytics
- Services
- Responsibility
- Customer Experience
- RightNow
- E Commerce
- Structured Finance
- Sprint
- Start Ups
- Vendor Management
- Guidelines
- Diagnostics
- Business Insights
- Fostering
- Video
- Relationship Building
- Program Management
- Agents
- Business Process
- Financial Analysis
- Decision Making
- Budgets
- SaaS
- Delivery
- Evaluation
- Coordinated
- Siebel
- Managing Workflow
- Databases
Matthew Aman Summary
- Matthew Aman, based in Hillsboro, OR, US, is currently a InfoSec Security Support Analyst at DeleteMe. Matthew Aman brings experience from previous roles at Salesforce. Matthew Aman holds a 2002 - 2005 Oregon Institute of Technology. With a robust skill set that includes Customer Relationship Management Crm, Team Building, Cards, Help Desk Support, Customer Service Representatives and more. Matthew Aman has 1 emails and 2 mobile phone numbers on RocketReach.
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